Business Analyst

The Tri-Com Consulting Group

is a Full-Service IT Employment Consulting Firm who is seeking qualified candidates for the following opening: Business Analyst

Key Responsibilities include:

Training & Certification

·         Assist in delivering training for CISS electronic workflow users.

·         Provide in-person, remote, and hybrid training in line with training modalities.

·         Support “train-the-trainer” efforts to ensure sustainability of user education within departments.

Onboarding & Change Management

·         Work with municipal police departments to prepare, connect, and certify them for CISS electronic workflow adoption.

·         Facilitate Kickoff Meetings and onboarding sessions with departments across Geographical Areas (GAs).

·         Conduct User Impact Assessments (UIA), Rehearsal of Concept (ROC) Drills, and role-mapping activities to ensure operational readiness before go live dates.

Business Analyst

·         Provide guidance to departments on updating local workflows to align with statewide
electronic workflow standards.

Stakeholder Engagement

·         Serve as a liaison between the Client, the Connecticut Police Chiefs Association
(CPCA), and other stakeholders.

·         Capture, document, and escalate agency feedback to improve system performance and
training resources.

System Integration & Support

·         Work directly with RMS vendors (e.g., NexGen, Accucom IMC, Inform, ProPhoenix,
etc…) to ensure departments are workflow-ready.

·         Support the rollout of other CISS enhancements (e.g., Clean Slate processing, Early
Arrest Notifications, MVP functionality).

·         Collaborate with staff on system demonstrations, pilot projects, and new feature
adoption.

Reporting

·         Provide weekly status reports summarizing activities, progress, issues, and
recommendations to leadership.

REQUIRED SKILLS/EXPERIENCE

Experience in the public safety or criminal justice field, preferably law enforcement. Strong familiarity with law enforcement workflows, Records Management Systems (RMS), and applications.

Knowledge of CISS electronic workflow components (arrest packages, bond forms, Clean Slate, MVP) and the adjudication process.
Strong skills in training, facilitation, and technical communication within law enforcement (verbal and written).

Proficiency with tools such as MS Word, PowerPoint, Excel, Visio, Adobe Acrobat, and remote training platforms.

Ability to work independently and in teams, balancing multiple priorities under tight deadlines.
Flexibility to accommodate onsite training sessions statewide (occasional evenings/weekends).

Driver’s License and ability to travel to police departments around the State of Connecticut.

ADMINISTRATIVE CONSIDERATIONS

Deliverables: Training materials, user guides, onboarding documentation, status reports

feedback summaries and recommendations for workflow improvements.

Work Schedule: Monday-Friday 7:00 AM to 3:30 PM

~Tri-Com is an Affirmative Action/Equal Opportunity Employer~

We strongly encourage the applications of women,

minorities, persons with disabilities, and military veterans.

As a condition of employment you will be required to pass a drug screening and other background checks including past employment and confirmation of technical certifications.