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Overview
1.Provides technical expertise in resolving user system deficiencies and determines appropriate action.2.Provides system services and analyze system performance for stakeholders and intended end users. Performs all activities necessary to activate a new operating system or new release of an existing system, including analysis, design, implementation, and related documentation. Analyzes systems performance and modifies programs to increase the efficiency of the operation. Reinstates integrity of system as quickly as possible following an outage in order to minimize item and data loss.3.Recommends and authorizes system upgrades and software installations.4.Designs, develops and implements new system tools.5. Analyzes execution time of commonly used instruction to identify and replaces those that are inefficient or slow to operation. 6. Analyzes, evaluates and takes steps to circumvent problems and restores systems to operating condition.
Required Skills and Abilities
1. Developed understanding of computer architecture, operating systems, and data structures
2. Developed understanding of software engineering best practices
3. Developed analytical, critical thinking, research, and problem-solving skills
4. Developed interpersonal, written, communication, presentation, and organizational skills
5. Ability to write precise, detailed technical specs and documentation
Principal Responsibilities
1. Develop or modify moderately complex software programming applications from specifications.
2. Monitor, support, and troubleshoot IT infrastructure, ensuring adherence to standards and service level objectives.
3. Analyze and prepare reports on performance metrics.
4. Implement and support robust and secure IT solution.
5. Draw on relationship and technical skills to act as technical liaison to internal and external stakeholders.
6. Serve as a technical liaison; support & collaborate with internal and external stakeholders.
7. Contribute to development & implementation of best practices.
Required Education and Experience
Bachelor's Degree and four years of experience or equivalent education and experience.
Skills and Abilities
Developed understanding of computer architecture, operating systems, and data structures.
Developed understanding of software engineering best practices.
Developed analytical, critical thinking, research, and problem-solving skills.
Developed interpersonal, written, communication, presentation, and organizational skills.
Ability to write precise, detailed technical specs and documentation.
Job Posting Date
03/24/2026
Job Category
Professional
Bargaining Unit
NON
Compensation Grade
GS-3
Compensation Grade Profile
GS-3i
Salary Range
$93,800.00 - $140,675.00
Time Type
Full time
Duration Type
Staff
Work Model
Remote
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer
Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: RTL939169
- Position Id: 6520012c227b19e5fb9598b6858862ff
- Posted 9 hours ago