The Planet Group is seeking an experienced Oracle Argus / Pharmacovigilance (PV) Service Lead to support a global biopharmaceutical organization within a regulated R&D application environment.
This is a highly visible, client-facing role that will serve as the primary U.S.-based resource for Oracle Argus Safety and related Pharmacovigilance applications. The ideal candidate will bring a strong combination of Oracle Argus expertise, Pharmacovigilance domain knowledge, GxP experience, and application support/service delivery experience.
6 month contract
100% remote
This individual will work closely with business stakeholders, application specialists, offshore/global delivery teams, and service leadership to ensure critical PV applications remain stable, compliant, and responsive to business needs.
The successful candidate does not need to be the deepest technical Oracle developer or administrator. However, they must have enough hands-on Argus knowledge to confidently assess issues, troubleshoot when needed, and provide leadership during situations where immediate U.S.-based support is required.
Required Qualifications
- Strong hands-on experience with Oracle Argus Safety in an enterprise environment.
- Solid understanding of Pharmacovigilance / Drug Safety business processes.
- Experience working within the pharmaceutical, biopharmaceutical, or broader life sciences industry.
- Experience supporting applications within a GxP-regulated environment.
- Previous experience with production application support, application maintenance, or managed services.
- Working knowledge of service management concepts such as:
- Incident Management
- Problem Management
- Change Management
- Service Request Management
- Escalation Management
- SLA/service-level expectations
- Ability to troubleshoot Oracle Argus issues and provide hands-on support when required.
- Experience working with offshore/global delivery teams.
- Strong client-facing communication and stakeholder-management skills.
- Ability to understand both the technical issue and the underlying Pharmacovigilance business impact.
- Comfortable operating independently as a senior SME and escalation point within a distributed team.
Ideal Candidate:
- Previous experience serving as an Oracle Argus Lead, PV Application Lead, Drug Safety Systems Lead, or similar role.
- Experience supporting a large global pharmaceutical or biopharmaceutical organization.
- Knowledge of broader Pharmacovigilance/Safety applications and processes beyond Oracle Argus.
- Familiarity with ITIL or similar service-management frameworks; formal ITIL certification is not required.
- Experience working across R&D, Safety, Quality, IT, and business stakeholder groups.
- Experience improving or transforming application managed services.
- Familiarity with Artificial Intelligence, Generative AI, Large Language Models (LLMs), intelligent automation, or AI-enabled application support is a strong plus.
At The Planet Group, we connect Enterprise Systems experts with opportunities that match their skills, goals, and ambition. From fast-moving startups to global enterprises, we partner with top organizations across industries giving you access to roles where your contributions make a difference. Explore flexible options including contract, direct hire, and contract-to-hire, all supported by a team that puts people first.
Additional Information
If you are interested, please respond to this ad with an updated resume and a summary of your skills. We look forward to hearing from you soon.
All your information will be kept confidential according to EEO guidelines
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