UI/UX Analyst

Title - UI/UX Analyst

Rosslyn VA - Remote Work (maybe one day a week onsite in Rosslyn VA)

CITIZEN
must get public trust

A Mid-Level UI/UX Analyst is a seasoned professional who combines analytical expertise with a deep understanding of user experience design. They play a pivotal role in shaping user interfaces, enhancing usability, and driving strategic decisions across digital products.

REQUIRED SKILLS/EXPERIENCE:

• 7 or more years in UI/UX analysis, with a track record of successful projects.

Skills:

• Advanced proficiency in usability testing, user research, and interaction design.

• Expertise in industry-standard tools such as Sketch, Figma, or Adobe XD.

• Solid understanding of front-end development technologies (HTML, CSS, JavaScript).

• Excellent communication and presentation skills for stakeholder engagement.

• User-Centric Design Leadership:

  • Champion user-centric design principles throughout the organization.

  • Collaborate with cross-functional teams to ensure alignment with business goals and user needs.

• Usability Assessment and Optimization:

  • Conduct comprehensive usability assessments using various methods (user testing, heuristic evaluation, etc.).

  • Identify pain points in existing software products and propose enhancements.

• Data-Driven Decision Making:

  • Leverage user data and analytics to inform design choices.

  • Translate insights into actionable recommendations for iterative improvements.

• Prototyping and Interaction Design:

  • Create high-fidelity wireframes and prototypes that align with user expectations.

  • Define interaction patterns for seamless user journeys.

• Collaboration and Mentorship:

  • Mentor junior team members and provide guidance on best practices.

  • Collaborate with UI designers, developers, and product managers to deliver exceptional user experiences.

DESIRED SKILLS/EXPERIENCE:

• Excellent communication skills - you have strong verbal and written interpersonal and communication skills, which are used to effectively interact with customers, collaborate with internal teams, and convey ideas and feedback

• Analytical skills - part of the daily role includes analyzing data, feedback, and metrics to derive meaningful insights and make data-driven decisions

• Customer service skills - you are experienced in placing the customer at the center of decision-making and continuously strive to exceed their expectations by staying on top of customer support and customer complaints, creating a powerful customer experience strategy

• Problem-solving skills - you can identify and address customer issues, resolve conflicts, and find creative solutions to pain points

• Adaptability - you can proactively respond to evolving customer needs, industry trends, and shifting business dynamics

• Emotional intelligence - a high level of emotional intelligence enables you to navigate the emotions of both customers and team members, showing empathy when needed