Technical Project Coordinator

RESPONSIBILITIES:
Kforce has a client that is seeking a Technical Project Coordinator in Maryland Heights, MO.

Summary:
The Technical Project Coordinator will serve as a critical bridge between Business Stakeholders, Business Analysts, and the Template Development team. This individual is responsible for coordinating the end-to-end lifecycle of communication templates (Email, SMS, RCS, and Autocall) while providing high-level technical guidance to developers. The ideal candidate understands the technical complexities of front-end code and cloud-based delivery systems and can act as a technical escalation point to ensure the successful delivery of customer-facing notifications and marketing campaigns.

Responsibilities:
* Project Coordination: Manage the intake process for new template requests and enhancements, ensuring all projects are documented, prioritized, and tracked from request through deployment
* Technical Support & Mentorship: Act as a technical resource for template developers, providing guidance on HTML, JavaScript, and Handlebars implementation to solve complex logic or layout challenges
* Ecosystem Oversight: Maintain a deep understanding of the technical stack (VS Code, GitLab, AWS Pinpoint) and assist in the strategic transition to new delivery solutions as AWS Pinpoint is sunset
* Cross-Functional Liaison: "Bridge the gap" between Business Analysts and developers to ensure business requirements are technically feasible and clearly translated into actionable development tasks
* Quality & Standards: Establish and oversee technical standards for code quality and version control in GitLab to ensure consistent and reliable customer communications
* Hands-on Assistance (As Needed): While primarily a coordination and support role, the candidate should be willing and able to perform coding and debugging if project volumes or complexity require it

REQUIREMENTS:
* Version Control: Strong experience using GitLab (or similar Git-based systems) for code management and deployment workflows
* Project Management Tools: Experience with project tracking software (e.g., Jira, Asana, or Trello) to manage intake and project visibility
* Cloud Delivery Systems: Familiarity with AWS Pinpoint or equivalent Customer Engagement Platforms (CEP) for multi-channel messaging
* Template Development: Proficiency in HTML, JavaScript, and Handlebars.js for dynamic content generation
* Technical Problem Solving: Ability to troubleshoot rendering issues across various devices and platforms (Email clients, SMS, RCS)
* Communication: Exceptional ability to explain technical constraints to non-technical stakeholders and business objectives to developers

Preferred Qualifications:
* Experience with RCS (Rich Communication Services) and Autocall technology
* Knowledge of the AWS ecosystem beyond Pinpoint (e.g., Lambda, S3) to assist in platform migrations
* Previous experience in a "Lead" or "Senior" developer role within a marketing or customer communications environment

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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