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Technical Project Manager

Pikesville, MD, US • Posted 2 days ago • Updated 2 days ago

Full Time

No Travel Required

On-site

$90 - $91/hr

International Software Systems, Inc

Fitment

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Job Details

Skills

PMI certification as a PMP.

Summary

This position serves as the Project Manager (Technical) for the CAD/RMS/Mobile support program, overseeing and directing a team of contractors responsible for multi-agency support . Responsibilities include project/program planning, governance, and operational coordination across CAD, RMS, Mobile, and related support functions. Duties focus on planning, prioritization, monitoring and control, executive-level communications, multi-agency coordination, and ensuring program commitments (including vendor deliverables, budget/invoice processes, and compliance activities) are executed consistently. The role serves as a primary liaison with MDSP Command Staff and key stakeholders across MDSP ITD, allied agencies, and vendors.

The Project Manager (Technical) is responsible for the following:

Develop an in-depth functional knowledge of the systems supported (CAD, RMS, Mobile) and the operating environment across multiple agencies

Overall project/program planning, governance, prioritization, and delivery management (scope/schedule/risk/issues/dependencies)

Oversight of support operations from a governance standpoint (intake/prioritization, SLA/metrics reporting, escalation coordination, process expectations) in coordination with the support team.

Oversight of CAD/RMS/Mobile vendor and contract deliverables; ensure deadlines, requirements, and service expectations are met

Oversight of CAD/RMS/Mobile budget planning and financial coordination, including day-to-day purchase tracking and management/QA of allied agency invoices

Serve as primary liaison between MDSP ITD, MDSP Command Staff, allied state agencies, vendors (including Caliber Public Safety), and other 3rd party partners

Serve as State Product Owner for CAD, RMS, and Mobile governance activities, including enhancement request intake, definition, prioritization, and change coordination across agencies

Communicate regularly with executive-level staff on CAD/RMS/Mobile operational health, risks, timelines, and key decisions; prepare reports, briefings, and meeting materials

Coordinate and govern system/process changes impacting CAD/RMS/Mobile, including multi-agency workflow changes and stakeholder approvals

Own and coordinate Offense code management (RMS) across state agencies (schedule, communications, approvals, verification coordination)

Own and coordinate NIBRS/audit support activities (planning, stakeholder coordination, remediation tracking, and status reporting), partnering with technical staff for data pulls and implementation tasks

Own user communications and service readiness materials (bulletins, release notes, documentation, and training guides) and lead delivery of end-user training as needed

Create task orders / work authorizations as required and coordinate statements of work with vendors and stakeholders

Attend MDSP executive-level meetings as required

Other duties as assigned

Education:

Bachelor’s Degree from an accredited college or university in Engineering, Computer Science,

Information Systems, Business or other related discipline. Master’s degree or project management

certification is preferred.

General Experience:

At least five (5) years of experience in project management.

Specialized Experience:

At least five (5) years of experience in managing IT related projects and must demonstrate a leadership role in at least three successful projects that were delivered on time and on budget.

Preferred:

Five (5) or more years project management experience on complex IT projects implementing COTS/Mobile systems.

Five (5) or more years project management experience developing both technical and business process (non-technical) requirements for implementation of IT systems in private or public sector organizations.

PMI certification as a PMP.

Minimum of four (4) years project management experience required with a multi-agency law enforcement CAD, RMS and Mobile system.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10106963
Position Id: 8965143
Posted 2 days ago

Company Info

About International Software Systems, Inc

International Software Systems, Inc. (ISSI) stands as a prominent IT services provider in Greenbelt, Maryland. Our mission is to deliver exceptional solutions to a diverse range of clients, including Federal, State, Local, and Commercial organizations. With a remarkable history spanning 28 years, ISSI has made significant strides in the industry, establishing offices in California, Florida, and Dallas and offshore facilities in Hyderabad, India, to expand our global reach.

Client satisfaction is our paramount priority at ISSI. We take immense pride in being recognized as an Innovative, Strategic, Sustainable, and Insightful partner by our clients, rather than simply a vendor. Our guiding principle is elegantly simple "Customer First, Cheers Later!"

As a minority-owned small business, we exemplify a commitment to diversity and inclusivity. Our dedication to quality and excellence is evident through our ISO 9001:2015 and 27001:2013 certifications, as well as our CMMI Level 3 certification, attesting to our adherence to industry-leading standards and best practices.

We efficiently cater to various governmental and commercial projects through GSA MAS Schedule, CMS-SPARC, Seaport-e, MD State CATS+, Prince George's CATS, WSSC CATS, CIO-SP3, ITSSC II, and other channels. Additionally, our Minority Business Enterprise (MBE) certifications in Maryland and Virginia solidify our standing as a trusted and reliable partner in the industry.

At ISSI, we thrive on building strong relationships with our clients, always aiming to surpass their expectations by providing innovative solutions that drive their success. We believe in staying ahead of the technological curve, enabling us to adapt and flourish in an ever-evolving IT landscape.

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