IT Operations Professional

Cary, NC, US • Posted 15 hours ago • Updated 15 hours ago
Contract W2
6 Months
No Travel Required
On-site
$40/hr
Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

  • SAP
  • IT Operations
  • Change Request Management
  • Process Management

Summary

IT Operations Professional - Contract To Permanent

Overview:
Performs IT operations and maintenance activities according to approved procedures, guidelines and standards.
Supports customization and facilitates IT operations and maintenance processes.
Implements programs and procedures for safeguarding data/information security and safety.
Executes and/or organizes relevant testings.
Designs and documents existing and changed IT operational processes.
Develops necessary service levels in order to fulfill business requirements.

Responsibilities:
• Change Request Management (generating CRs, advising on CR creation, coordinating CR implementation and testing)
• Incident Management (clarifying and forwarding requests, documenting solutions, creating FAQs)
• Follow-up on system failures
• User Account Management (setting up/further developing a user management process, user/role controlling, documentation)
• Planning, execution, and continuous improvement of the interfaces of CSML IT processes (including service providers)
• Participation in IT projects/initiatives (especially in the SAP area)


Competencies:
1. Methodological competence
• Extensive knowledge of IT technologies/applications and processes for analysis, Design, implement, and optimize
• Project management and coordination: methodically lead/coordinate projects
• Consulting expertise in change processes
• Structured, systematic, goal-oriented, and independent work

2. Technical Expertise
• Expertise in IT processes (SAP, ServiceNow, LFS, BPM, GAMA, SolMan)
• Comprehensive process understanding
• Quick comprehension and analytical skills

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10214100
  • Position Id: 9013913
  • Posted 15 hours ago
Contact the job poster
DC

Dwayne Crecelius

Recruiter @ 804 Technology
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