Genesys Cloud Engineer AWS Integration /
Source Code Technologies LLC
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Job Details
Skills
- Genesys
- S3
- SNS
- SQS
- DynamoDB
Summary
Genesys Cloud Engineer AWS Integration
Location: San Antonio, TX/ Only Locals
Looking for a Genesys Cloud Engineer with strong AWS integration experience.
Required Skills & Experience
Strong hands-on experience with Genesys Cloud CX.
Experience developing and maintaining Genesys Architect flows and IVR solutions.
Strong understanding of ACD routing, queues, skills, routing strategies, and contact center operations.
Experience with Genesys Cloud administration, telephony, roles, and permissions.
Hands-on experience integrating Genesys Cloud with AWS services.
Strong experience with AWS Lambda and API Gateway.
Experience with S3, CloudWatch, SNS, SQS, and DynamoDB.
Experience developing and troubleshooting REST APIs and secure integrations.
Experience with Genesys Data Actions.
Experience integrating contact center platforms with CRM, ERP, identity, and third-party applications.
Strong troubleshooting skills across cloud platforms, APIs, networking, and telephony.
Understanding of authentication and authorization mechanisms such as OAuth, API keys, and IAM.
Experience supporting production environments with a focus on performance, availability, and reliability.
Strong communication and vendor-management skills.
- Dice Id: 91139032
- Position Id: 9074012
- Posted 5 hours ago
Company Info
As your business grows, evolves, and improves every day, an intentional and well-executed IT strategy is an essential component in maintaining a sustained competitive advantage. It’s difficult to keep up with the latest technology trends, but with insightful advice and focused professional guidance from Source Code Technologies LLC, you can seamlessly navigate every stage of growth, from start-up to IPO. Get in touch with us today to learn more about how we can help your organization maximize your IT strategy.
Your success is our top priority, and our team works with honesty, integrity, and sincerity to ensure our solutions are a perfect match for your organizational IT needs. We’ll help you move past legacy technology that may be a barrier to productivity, replacing it with advanced solutions that are tailored to provide exactly what your organization needs to excel.
With innovative strategies that encourage rapid decision-making, teamwork, and proactive problem resolution, Source Code Technologies LLC will help position your organization to achieve greater success than you’ve ever imagined.
As a premier IT services company, we believe in maintaining a positive mindset and creating partnerships with purpose. We strive to deliver significant outcomes with measurable results that consistently drive the success and growth of our clients.
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