Senior ServiceNow ITOM Consultant / Lead Architect

We are seeking a dedicated professional to drive operational excellence and enhance productivity for employees and service desks by delivering comprehensive solutions. A critical and primary focus for this role will be getting the Configuration Management Database (CMDB) fully functional first. Once a healthy CMDB foundation is established, this person will be responsible for the proper integration of ITOM capabilities. The ideal candidate will manage end-to-end solutions across the entire project lifecycle, from initial planning to full-scale implementation and steady-state enhancement.