Systems Analyst

Client First Technologies currently is seeking a Service Desk Manager in support of our government customer. The Service Desk Manager is responsible for the leadership, oversight, and day-to-day management of enterprise IT service desk operations supporting a high-volume, mission-critical environment. This role ensures the effective delivery of customer support services, incident response, ticket resolution, and service request fulfillment in accordance with established service level expectation

GovCIO is currently hiring for a Service Desk Technician to provide call center report for our federal customer. This position is located in will be a remote position. Due to customer requirements, the employee must be located in Hancock County, MS or adjacent counties. Travel to and from a customer site may be required for computer setup and service. Responsibilities The Service Desk Tech shall perform Tier 1 services by working directly with the Service Desk and staff to ensure that service l

Position Overview: On site in Orlando, FL The IT Service Desk Agent provides front-line support to users by handling technical requests and resolving or escalating issues. Support is delivered through various channels including phone, email, instant messaging, web, and ITSM tools, with a focus on delivering high-quality service. Key Responsibilities: Respond promptly and professionally to incoming service desk calls Troubleshoot and resolve Tier 1 desktop issues, including MFA problems Support

Who is ScriptPro? Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you'll be part of a dynamic team that's at the cutting edge of technology, creating solutions that make a real difference in people's lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada. The Research & Development department a