Genesis Operations Support


Percient Inc.
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Job Details
Skills
- Ansible
- BMC
- Budget
- Capacity Management
- Collaboration
- Communication
- Cloud Computing
- Bash
- Continuous Integration
- Configuration Management
- DevOps
- Database
- DHCP
- Dashboard
- DNS
- Computer Networking
- Disaster Recovery
- Root Cause Analysis
- PXE
- Linux
- Load Balancing
- Kubernetes
- Incident Management
- HTTP
- Grafana
- Dragon NaturallySpeaking
- Hyper-v
Summary
Job responsibilities
- Genesis Operations Support – As a Genesis Operations, you will operate and improve highly available production systems across bare-metal and cloud environments. You will focus on reliability, scalability, observability, incident management, infrastructure automation, and TOIL reduction, while collaborating with Application, Infrastructure, Network, Security, Database, and DevOps teams.
- Genesis / Bare-Metal Infrastructure, Linux Administration
- Bare-metal provisioning: PXE/iPXE, DHCP, BMC, IPMI, Redfish, iDRAC/iLO
- Terraform, Ansible, Infrastructure as Code
- Python, Bash, Go
- Jenkins, GitHub Actions, GitLab CI/CD
- Prometheus, Grafana, Datadog, Splunk, ELK, OpenTelemetry
- Networking: TCP/IP, DNS, HTTP/HTTPS, TLS, proxies, load balancing
- 8+ years of experience in DevOps, Production, Infrastructure or Systems Support.
- Strong hands-on Linux administration and production troubleshooting experience.
- Need a technical support professional with strong experience in end-user support and excellent clear communication skills.
- Operate and maintain Genesis/bare-metal infrastructure and automate server lifecycle management.
- Define and maintain SLIs, SLOs, SLAs and error budgets for critical services.
- Build monitoring, alerting, logging, dashboards and distributed tracing solutions.
- Automate infrastructure provisioning and configuration using Terraform/Ansible and scripting.
- Manage/troubleshoot Kubernetes, containerized workloads, networking, storage and deployments.
- Handle P1/P2 incidents, service restoration, RCA, postmortems and preventive actions.
- Troubleshoot across Linux, networking, DNS, load balancers, storage, Kubernetes, databases and applications.
- Identify repetitive operational activities and automate them to reduce TOIL.
- Perform capacity planning, performance tuning and infrastructure optimization.
- Maintain runbooks, operational procedures, production-readiness and disaster-recovery documentation.
- Participate in on-call support and collaborate across engineering teams to improve reliability and resilience.
- Perform application repaves and support end users in scheduled datacenter activities (including weekends when needed).
- Dice Id: 91163689
- Position Id: 9100072
- Posted 20 hours ago
Company Info
About Percient Inc.
We are a new age Startup with deep expertise and leadership roots in Servicing Fortune 100 companies. We are an Information Technology & Software Services firm that delivers high quality, outcome based, and cost-effective services to customers globally.
Whether it is our philosophy of 'Trust & Transparency', 'Putting People First Always' or our passion to 'Inspire Outcomes', infusing pragmatism in every intent, giving priority to voice of customers or employees and having an intense focus to Quality of Engagements & Outcomes is at the heart of the Percient belief system.
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