Junior ServiceNow Developer
GDH
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Job Details
Skills
Summary
Role Summary
A Junior ServiceNow Developer and Administrator is responsible for supporting and maintaining the ServiceNow platform within a dynamic IT environment. This entry-level role focuses on assisting with system administration, configuration, and enhancements to ensure optimal platform performance and data integrity. The position offers growth opportunities for individuals with foundational ServiceNow experience eager to develop technical skills and expertise in IT service management tools.
Responsibilities
- Administer and support the ServiceNow platform to ensure system stability and performance.
- Configure and maintain Discovery probes, patterns, and mid-servers for accurate data collection.
- Implement and manage Service Graph Connectors to facilitate external system integrations.
- Monitor and maintain Configuration Management Database (CMDB) health for data accuracy and compliance.
- Assist with platform upgrades, patches, and troubleshooting to resolve technical issues.
- Collaborate with senior developers and stakeholders to implement system enhancements and resolve incidents.
- Document system configurations, procedures, and troubleshooting steps for knowledge sharing.
- Stay current with ServiceNow best practices and contribute to continuous improvement initiatives.
- Support daily operations and respond to user inquiries related to ServiceNow functionalities.
- Participate in team meetings and training sessions to expand technical knowledge and skills.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 1 year of ServiceNow administration or development experience.
- ServiceNow Certified System Administrator (CSA) certification.
- Strong understanding of ServiceNow platform administration, including user roles and configurations.
- Experience editing and customizing Discovery probes and patterns.
- Familiarity with ServiceNow platform upgrades, debugging, and troubleshooting techniques.
- Excellent problem-solving skills and a quick learner.
- Ability to work collaboratively within a team environment.
- Effective communication skills, both verbal and written.
- Availability to start immediately and work full-time.
Publishing Pay Range: $45.00 - $48.00 hourly
This is a fully remote role and can be performed from an approved location.
- Dice Id: 10112156
- Position Id: 112623
- Posted 1 hour ago
Company Info
GDH is a technology workforce solutions provider committed to always giving and delivering more. Better talent. More client and consultant support. Greater service. World-class outcomes. Providing technology staffing, project solutions, and recruitment process outsourcing (RPO), we will be able to deepen our understanding of your business challenges, stay up to date with industry trends, and enhance our ability to create custom solutions to help achieve your business outcomes. We have established ourselves as a trusted partner to countless businesses operating in the communications sector. Our primary goal is to source and recruit the most talented professionals, assemble teams of skilled specialists, create innovative recruitment and professional services strategies that drive growth and foster innovation.
GDH Benefits
GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH’s website under the tab for candidates.
GDH provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Applicants with disabilities that require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.
Please visit GDH's website for notice of collection for California applicants.
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