Business Analyst / Business Relationship Manager
Ornate Tech
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Job Details
Skills
- Business Relationship Management
- Project Coordination
- Documentation
- DevOps
Summary
The resource will be supporting business and technology initiatives across multiple teams and stakeholders. This role will focus on requirements gathering, business process analysis, workflow documentation, and cross-functional communication to ensure alignment between business objectives and IT solutions.
The resource will work closely with business units, external partners, and internal ESO IT teams to understand operational needs, identify process gaps, and translate business requirements into clear, actionable technical documentation. The role requires strong collaboration skills and the ability to support initiatives throughout the full Software Development Life Cycle (SDLC).
Responsibilities
- Gather, analyze, and document business and functional requirements
- Evaluate existing business processes and workflows to identify improvement opportunities
- Translate business needs into detailed technical requirements and user stories
- Facilitate communication and collaboration between business stakeholders, external teams, and internal IT groups
- Serve as a Business Relationship Manager (BRM) to maintain alignment, clarify expectations, and support issue resolution across teams
- Support Agile project delivery activities, including backlog refinement, sprint planning, and requirements traceability
- Perform light project coordination activities, including:
- Tracking project progress and deliverables
- Supporting status reporting
- Coordinating meetings, workshops, and work sessions
- Escalating risks, blockers, or scope concerns as needed
- Assist with testing and validation activities by:
- Reviewing and validating requirements
- Executing test scenarios
- Confirming delivered solutions meet business expectations and objectives
- Support development and maintenance of project and operational documentation
Technical & Methodology Expertise
The resource should possess hands-on experience with:
- Azure DevOps
- Agile delivery methodologies
- Software Development Life Cycle practices
- Backlog management and user story refinement
- Sprint planning and Agile ceremonies
- Requirements traceability and workflow tracking
- Process mapping and documentation techniques
The resource should be comfortable working in cross-functional technical environments and supporting collaboration between business and IT stakeholders.
Qualifications
Required Qualifications
- Bachelor’s degree in Business, Information Technology, Computer Science, or related field, or equivalent professional experience
- 3+ years of experience as a Business Analyst, BRM, Project Coordinator, or similar role
- Experience gathering and documenting business and technical requirements
- Strong verbal and written communication skills
- Experience supporting Agile teams and SDLC processes
- Hands-on experience using Azure DevOps or similar work management tools
- Ability to manage multiple priorities and stakeholders in a fast-paced environment
- Strong analytical, organizational, and problem-solving skills
- Dice Id: 91172062
- Position Id: OTCW0610
- Posted 2 hours ago
Company Info
Welcome to Ornate Tech , your trusted partner in transforming business challenges into opportunities with cutting-edge technology. We are dedicated to delivering innovative, cost-effective IT and Salesforce solutions that empower small and medium-sized businesses to achieve sustainable growth. Our team of experts, a commitment to excellence, and a track record of success make us the preferred choice for businesses across various industries.
Technology Architects
At the core of Ornate Tech are our visionary Technology Architects, who bring years of experience and a deep understanding of the ever-evolving tech landscape. From designing scalable IT infrastructures to integrating AI-driven analytics into business processes, our architects lead the way in creating future-ready solutions. Their expertise spans Salesforce customization, application development, IT security, and advanced data management strategies, ensuring that every solution we deliver is robust, innovative, and aligned with your business goals.
Operations Support Team
Behind every successful project is our dedicated Operations Support Team, who work tirelessly to ensure seamless execution and post-implementation support. This team specializes in proactive monitoring, quick issue resolution, and ongoing optimization of your IT systems. With a focus on reliability and efficiency, they provide 24/7 support to keep your business running smoothly and securely, minimizing downtime and maximizing productivity.
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