Systems Engineer III - Hybrid
Contract W2
6 Months
No Travel Required
Hybrid
$81 - $86/hr
VIVA USA INC
Fitment
Dice Job Match Scoreβ’
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Job Details
Skills
- medical
- pharmaceutical
- automotive
- Office applications
- customer service
- Marketing
- Sales
- Service
- Operations
- Medical Affairs
- Quality Assurance
- Regulatory Affairs
- product defects
- subject matter experts
- JIRA
- quality records
- accountable
- documentation
- software backlog
- issue investigation
- defect analysis
- issue triage
- root cause analysis
- risk assessment
- risk documentation
- requirements
- software
- testing
- cross-functional coordination
- project coordination
Summary
ππ’ππ₯π: Product Quality Engineer
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πππ§ππππ¨π«π² π¬π€π’π₯π₯π¬:
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medical, pharmaceutical, automotive,
Office applications, customer service,
Marketing, Sales, Service, Operations, Medical Affairs, Quality Assurance, Regulatory Affairs,
product defects, subject matter experts,
JIRA, quality records, accountable, documentation, software backlog,
JIRA, issue investigation, defect analysis, issue triage, root cause analysis, risk assessment, risk documentation, requirements, software, testing, cross-functional coordination, project coordination
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Position Summary:
Responsible for coordination and management of software backlog for one or more groups of related products (i.e. NovumIQ) to achieve defined program goals. This includes work related to the development of new products, and maintenance and engineering support of existing products. Interfaces with other departments including Systems, Marketing, Sales, Service, Operations, Medical Affairs, Quality Assurance and Regulatory Affairs to understand product requirements, communicate important information, and address issues relative to each product.
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Position Responsibilities:
Drive and own investigations into observed product defects, coordinating with subject matter experts.
Determine the cause, impact, and severity of each issue, including affected users, interfacing systems, frequency, and affected versions.
Define the steps required to reproduce each issue, and identify the mitigations already in place.
Document the risk of leaving the issue unresolved, and route any gap in the risk management file to the risk owner.
Coordinate triage of new issue records so duplicates are closed with a written rationale and unique anomalies proceed to investigation.
Facilitate clear, concise, and accurate documentation of the investigation, analysis, and disposition of each issue.
Maintain issue records in JIRA as auditable quality records limited to facts and data, with each field complete or marked not applicable.
Hold cross functional peers accountable to deadlines and timelines to ensure projects are completed within the agreed upon timeline and budget.
Escalate distributed-product issues that violate a safety-critical requirement, risk control, or label claim for field-action review or nonconformance management.
Performs other duties as requested.
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Essential competencies:
Bachelor's Degree in Engineering or related field and/or equivalent experience and 5+ years of experience.
Experience in a regulated industry highly preferred. (medical, pharmaceutical, automotive)
Must have strong organizational skills.
Must be fluent in English (both oral and written) with excellent oral and written communication skills.
Works independently, is self-motivated and able to complete tasks with minimal supervision.
Must have the ability to initiate and develop creative solutions.
Acts with a sense of urgency, illustrates ambition and drives for completion of tasks/projects.
Strong proficiency in Office applications skills.
Must be a team player, possess outstanding customer service skills and be self-motivated.
Possess good listening skills, and easily learn new skills and concepts.
Ability to manage time and prioritize work.
Must be flexible and adaptable.
Possess the ability to manage time and prioritize critical priorities.
Must demonstrate the ability to increase knowledge.
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Key Skills:
Clear written and verbal communication.
Multi-disciplinary project experience across areas such as quality, risk, software, requirements and testing.
Strong critical thinking.
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VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.
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ππ¨π§ππππ πππππ’π₯π¬ :
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Account co-ordinator: Sridharan Marimuthu
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VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
Employers have access to artificial intelligence language tools (βAIβ) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: vivausa
- Position Id: SMNCSE26
- Posted 2 hours ago
Company Info
VIVA is an Information Technology Management and Consulting services company with offices in the US and India.
Formed by some of the industry's most experienced and knowledgeable people, VIVA is growing to be one of the best-managed consulting companies in the world. VIVA has established itself as a reliable supplier of IT services. We specialize in IT staff augmentation, On-site and Off-site IT consulting, Turnkey Project Outsourcing, and eBusiness Solutions. Our software professionals have successfully worked on many on-site and off-site IT consulting engagements across the US.
Our business focus includes areas of on-site, off-site and offshore information technology consulting services and software development.
The software development centers in our corporate office at Rolling Meadows, IL and at Chennai, India are well equipped to undertake software development, maintenance and conversion activities.
VIVA has associated itself with leading software vendors such as Microsoft, Rational and COGNOS. VIVA is a Rational Unified Partner, a Microsoft Certified Solution Provider and a COGNOS premier partner.
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