Salesforce Business Analyst / Salesforce Administrator – Marketing Cloud

Hybrid in Atlanta, GA, US • Posted 7 hours ago • Updated 7 hours ago
Contract W2
Contract Independent
No Travel Required
Hybrid
$55 - $56/hr
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • Salesforce CRM
  • Salesforce Lightning Experience
  • Salesforce Administration
  • Salesforce Business Analysis
  • Salesforce Marketing Cloud
  • Marketing Cloud Cloud Pages
  • Salesforce Reporting
  • Salesforce Dashboards
  • Cross-Filters
  • Custom Report Types
  • Data Integration
  • Data Quality Management
  • User Acceptance Testing (UAT)
  • Requirements Gathering
  • Business Process Analysis
  • Salesforce Troubleshooting
  • AppExchange
  • Data Management
  • Process Documentation
  • Workflow Design
  • Process Mapping
  • Wireframing
  • Automation Troubleshooting
  • Segmentation and List Management
  • Stakeholder Communication
  • Miro
  • IT Business Management Tools
  • Microsoft 365 Suite

Summary

FutureSoft Consulting Inc. is seeking an experienced Salesforce Business Analyst / Administrator to support Georgia Tech’s Salesforce Lightning Experience and Marketing Cloud environment. The selected professional will serve as a subject matter expert responsible for troubleshooting, optimizing, and enhancing Salesforce and Marketing Cloud capabilities while supporting business users across multiple departments.

This role requires strong analytical, technical, and functional expertise within Salesforce, along with the ability to collaborate with both technical and non-technical stakeholders to deliver scalable CRM solutions.

Key Responsibilities

  • Provide ongoing user support and troubleshooting for complex Salesforce issues.

  • Develop and enhance Salesforce reports and dashboards, including cross-filters and custom report types.

  • Build and optimize Salesforce Marketing Cloud features, including Cloud Pages for digital communications and data capture workflows.

  • Collaborate with Marketing, Advising, and Digital Communications teams to translate business requirements into Salesforce and Marketing Cloud solutions.

  • Maintain data integrity and quality across Salesforce and Marketing Cloud environments.

  • Troubleshoot segmentation, list management, and automation behaviors.

  • Support User Acceptance Testing (UAT) and adoption enablement for business users.

  • Document processes, system enhancements, and operational improvements.

Required Qualifications

  • Salesforce Certified Business Analyst

  • Salesforce Certified Administrator

  • Demonstrated Salesforce Trailhead knowledge or ranking

  • Strong experience with Salesforce CRM and Marketing Cloud

  • Experience troubleshooting Salesforce integrations and data issues

  • Strong skills in requirements gathering, data analysis, and documentation

  • Ability to work with both technical and non-technical stakeholders

Preferred Qualifications

  • Salesforce Platform App Builder Certification

  • Salesforce Marketing Cloud Email Specialist Certification

  • Experience with AppExchange, data management, reports, dashboards

  • Experience with process mapping, wireframing, and workflow design

  • Experience with project management tasks and UAT coordination

Tools & Technologies

Salesforce CRM, Salesforce Lightning Experience, Marketing Cloud, IT Business Management Tools, Miro, Microsoft 365 Suite


 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91173232
  • Position Id: 8906063
  • Posted 7 hours ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Atlanta, Georgia

Today

Easy Apply

Contract, Third Party

Depends on Experience

Hybrid in Atlanta, Georgia

Today

Easy Apply

Contract

Depends on Experience

Hybrid in Atlanta, Georgia

Today

Easy Apply

Contract

50 - 55

Hybrid in Atlanta, Georgia

Today

Easy Apply

Contract

$50 - $60

Search all similar jobs