PIM Implementation Specialist

Job Title: PIM Implementation Specialist
Department: Technology
Overview
We are seeking a PIM Implementation Specialist to lead the configuration, customization, and technical
integration of our new Product Information Management (PIM) platform. This role will serve as the
technical subject matter expert (SME), ensuring that the PIM system is implemented, optimized, and
maintained to support the needs of merchandising, eCommerce, and marketing teams.
The ideal candidate is a hands-on technical professional with experience in PIM platforms, data modeling,
API integrations, and enterprise systems, paired with a strong ability to translate complex business needs
into effective technical solutions.
Key Responsibilities
System Configuration & Implementation
Lead the end-to-end configuration of PIM features, attributes, workflows, hierarchies, and roles.
Develop and manage data models to support multi-channel retail needs (e.g., eCommerce,
in-store).
Build and optimize automated workflows for product data enrichment, approvals, and
publishing.
Partner with browse technical leads to develop and build preview capabilities for PIM system in
pre-built staging environment
Partner with the vendor and internal stakeholders to execute migration of existing product data
with accuracy and completeness.
Integration & Technical Support
Develop and maintain API connections, scripts, and data pipelines to support seamless
information flow into and out of the PIM
Troubleshoot and resolve technical issues during and after implementation, acting as the
primary technical contact for PIM
Integration support and build for selected translation vendor, Writer AI, as well as data
enrichment software supporting attribution downstream
Investigate and solution PIM AI capabilities supporting product attribution including extraction
from PDF tech pack and/or image recognition
Optimization & Continuous Improvement
Monitor platform performance and proactively identify opportunities to enhance configuration,
automation, and usability.
Stay up to date on PIM vendor updates and best practices to maximize the platform s potential.
Document technical configurations, workflows, and integration points for future reference and
training.
Collaboration & Training
Collaborate with business and product managers to translate business needs into scalable
technical solutions.
Support user training by creating technical documentation, configuration guides, and process
diagrams.
Provide ongoing technical support and mentorship to super-users and internal IT teams.
Qualifications
Required:
5+ years of technical experience implementing or managing enterprise PIM platforms (e.g.,
Salsify, Inriver, Akeneo, Riversand, Informatica).
Hands-on expertise in configuring PIM features, workflows, and integrations.
Strong understanding of data models, attributes, taxonomies, and governance.
Proficiency in APIs, scripting languages (e.g., Python, JavaScript), and data formats (JSON,
XML, CSV).
Experience with ETL processes and integration tools (e.g., MuleSoft, Boomi, Informatica, Data
Fusion, Cloud).
Strong problem-solving and troubleshooting skills with an eye for process optimization.
Preferred:
Retail, eCommerce, or consumer goods experience.
Knowledge of related enterprise systems (ERP, PLM, DAM, eCommerce, CMS platforms).
Familiarity with agile or DevOps environments for managing system changes and releases.
Key Success Metrics
Accurate and scalable system configuration aligned with business requirements.
Seamless integration between PIM and downstream systems.
High data accuracy and completeness during and after migration.
Improved efficiency and automation in product data workflows.
Minimal downtime and high user satisfaction with technical support.