Role: SwiftStack Object Storage Administrator
Location: Canada, Remote (Canada Authorized only)
Skill Requirements:
- Good Knowledge on Object based storage concepts
- Good knowledge on Installing Swift storage
- Hands on experience on Swiftstack storage deployment and Administration
- Hands on experience on SwiftStack storage Cluster configuration
- Planning and Managing Capacity
- Swift Stack Cluster Monitoring
- SwiftStack Cluster Hardware Requirements
- Operations Cookbook
- SwiftStack Security Overview
- Basic Cluster Settings & Upgrades
- Cluster Storage Policies, Datacenter Regions & Zones
- Networking, Load Balancing
- Node Configuration and Management
- Storage Device Configuration and Management
- Object API Features and Middleware
- Cluster Tuning
- Storage Users
- Automated Provisioning
- Encryption Configuration
- SwiftStack Data Protection
- Operating SwiftStack File Access
- Troubleshooting Storage issues
- Troubleshooting nodes issues
- Troubleshooting Disk failures issues and replacing failed disks.
Responsibilities:
- Successfully interact through phone and email with respective Team as you solve their problems.
- Handling Incidents , Creating and managing Service request , Managing Change record using service Now, Joining Customer Tab calls.
- Troubleshoot and resolve complex issues.
- Perform data migration tasks to transition the customer from the previous swift stack infrastructure to the new infrastructure.
- Maintain case ownership and keep customers informed of progress on their issues by contacting them periodically with updates.
- Consistently meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals.
- Suggest solutions to the customer proactively to continuously expand and improve customer experience.
- Creation and updating SOPs.
- Work independently with a focused direction while adding value and contributing to overall team performance.
Primary Technology :
Swift Stack Object Storage
- Architecture, Implementation, building swift ring, enabling and configuring of swift and troubleshooting. Configuring cluster, adding nodes, deploying changes to the swift cluster, configuring 1space, cluster tuning technique.
Candidate should be good at Swift automation, encryption and data protection methods.
Should know how to fetch S3 specific information, 1space mapping & Swift stack metadata concept & swift stack file access.
Large object/dynamic large object concepts.
Seniority Level
Not Applicable
Industry
IT Services and IT Consulting
Employment Type
Full-time
Job Functions
Skills
- RoutersSwift (Programming Language)TroubleshootingNetwork-Attached Storage (NAS)
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