Overview
Contract - W2
Skills
Banking
Job Details
Key Responsibilities
- Requirement Gathering & Analysis:
Conduct meetings, interviews, and workshops with stakeholders to understand business needs, pain points, and objectives. - Documentation:
Create detailed Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, process flows, and wireframes. - Process Mapping & Improvement:
Analyze existing processes, identify gaps, and recommend enhancements to improve efficiency and business outcomes. - Stakeholder Management:
Collaborate with cross-functional teams including product, engineering, QA, operations, and leadership. - Solution Design Support:
Work with technical teams to translate requirements into feasible system solutions. - Data Analysis:
Utilize data to support decision-making, perform root-cause analysis, and generate insights for business improvements. - User Acceptance Testing (UAT):
Develop test scenarios, support UAT execution, and ensure delivered solutions meet requirements. - Change Management:
Assist in creating training materials, SOPs, and communication plans to support solution adoption. - Reporting:
Prepare dashboards and performance reports for stakeholders.
Required Skills & Qualifications
- Strong analytical and problem-solving ability.
- Excellent communication and documentation skills.
- Experience with requirement gathering, process mapping, and stakeholder management.
- Proficiency in tools like MS Excel, Power BI/Tableau, Jira, Confluence, or similar.
- Understanding of SDLC, Agile, and Waterfall methodologies.
- Basic SQL or data analysis skills (preferred).
- Bachelor?s degree in Business, IT, Engineering, or related field.
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