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Data Reporting Analyst

Hybrid in Cupertino, CA, US • Posted 5 hours ago • Updated 5 hours ago

Contract Independent

Contract Corp To Corp

No Travel Required

Hybrid

$55 - $60/hr

Rapsys Technologies

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

Production Support
Reporting Analyst
KPIs
BI
ICDF

Summary

Data Reporting Analyst - Production Support

Minimum Qualifications

• Experience in Sales or Channel Performance reporting and related metrics and KPIs, ideally within a technology company
• Demonstrated ability to support business-critical Business Intelligence platforms in an operational capacity
• Experience querying data sources to investigate, validate, and explain data to business users
• Experience working with BI platforms and tools such as Tableau, ThoughtSpot, Business Objects, or equivalent
• Ability to manage concurrent support requests across multiple platforms and time zones with consistent quality and responsiveness
• Strong written and verbal communication skills, with the ability to translate technical findings into clear business language
• Bachelor''s degree or equivalent experience required

Preferred Qualifications

• Familiarity with B2B and B2C sales reporting structures, including Institutional Sales, Consumer Channel metrics, and related data definitions such as ICDF
• Experience operating within automated support workflows (e.g., Slack-based intake, chatbots, or ticketing systems) and managing exception handling when automation is insufficient
• Ability to work effectively in a globally distributed team model with regional handoff requirements and follow-the-sun coverage expectations
• Knowledge of data pipeline concepts sufficient to distinguish between data latency, logic errors, and platform defects during investigation
• Experience collaborating with engineering and product teams to escalate, document, and track resolution of platform issues
Comments for Suppliers:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91171021
Position Id: 8940489
Posted 5 hours ago

Company Info

About Rapsys Technologies

Headquartered in Singapore and offices in Delaware, USA, Malaysia and India, we partner with the multinational companies to provide comprehensive cutting edge technology and business process outsourcing solutions. We aim to be a premier international technology and BPO services and solution company by providing the best value to clients, employees and associates in an honest, open and ethical environment.

We provide services to many of the world’s leading companies. We are committed to creating positive long term outcomes for our clients.

Our core value is our customer orientation and this value permeates across our entire organization. We strongly believe that our strong focus towards customers and their needs is critical to our long-term growth and success. Our success has always been measured on our ability to satisfy our customers and exceed their expectations on an on-going basis.

We can only achieve such a goal through our strong emphasis on People, Process, Technology and Innovation.

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Data Reporting Analyst

Rapsys Technologies

Dice Job Match Score™

Job Details

Skills

Summary

Company Info

About Rapsys Technologies

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