Technical Writer (Cisco Smart Licensing)

Remote • Posted 2 hours ago • Updated 2 hours ago
Full Time
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Cisco
  • Cloud Computing
  • Enterprise Networks
  • Technical Writing
  • User Guides
  • SaaS
  • MadCap
  • Licensing
  • Clarity
  • Confluence
  • Editing
  • Enterprise Software

Summary

Technical Writer (Cisco Smart Licensing)

Location: Remote (U.S.-based, no time zone preference)

Job Type: Full-time contract
Duration: Multi-quarter engagement (long-term)


Overview

We are seeking an experienced Technical Writer with a strong background in Cisco Smart Licensing to create clear, concise, and user-friendly documentation. This role requires the ability to translate complex technical concepts into business-oriented language for diverse audiences.


Key Responsibilities

  • Develop, edit, and maintain technical documentation related to Cisco Smart Licensing
  • Translate technical processes, systems, and workflows into clear business language
  • Collaborate with engineers, product teams, and stakeholders to gather information
  • Create user guides, implementation documentation, FAQs, and knowledge base articles
  • Ensure consistency, clarity, and accuracy across all documentation
  • Adapt content for both technical and non-technical audiences
  • Manage multiple documentation projects and meet deadlines

Required Qualifications

  • Proven experience as a Technical Writer in a technical or IT environment
  • Hands-on experience with Cisco Smart Licensing
  • Strong ability to simplify complex technical concepts into business-friendly content
  • Excellent written and verbal communication skills
  • Experience working remotely and collaborating with distributed teams

Preferred Qualifications

  • Familiarity with Cisco products and enterprise networking concepts
  • Experience with documentation tools (e.g., Confluence, MadCap Flare, or similar)
  • Background in SaaS, cloud, or enterprise software environments
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90769335A
  • Position Id: 8958556
  • Posted 2 hours ago
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