Role: IT Supervisor, Manager
Location: Hybrid ( Beaverton, OR) (Local Candidates only)
Duration: 6 Months
Required Skills:
Proven experience as an IT Supervisor, Manager, or similar leadership role.
Direct supervision and leadership experience, including managing staff and supporting Business Systems Analysts, Business Analysts, or technical professionals.
Hands-on experience supporting SaaS implementations, software development, SQL/database environments, security, and technical troubleshooting.
Strong project management skills, including requirements gathering and software vendor management.
Valid driver’s license required.
Work Description:
Lead the planning, assessment, selection, design, implementation, integration, and ongoing support of business applications and SaaS solutions.
Gather and analyze business requirements and translate them into effective technology solutions.
Support internally developed applications, Commercial Off-the-Shelf (COTS) software, and third-party SaaS applications.
Troubleshoot and diagnose complex application and software issues across multiple systems and environments.
Evaluate application functionality, workflows, roles, security, databases, and system integrations.
Support application integrations and technologies including APIs and Microsoft SQL Server.
Develop and manage Business Continuity plans to support continuity of operations.
Provide technical leadership and help prioritize application and technology initiatives.
Supervise and provide technical direction to a team of four full-time employees.
Serve as a hands-on technical resource and step in to support various levels of IT responsibilities as needed.
Help advance the organization’s IT Service Management (ITSM) practices and processes.
Collaborate with leadership, business stakeholders, vendors, and IT teams to identify and implement technology solutions