Senior Kafka and TIBCO Administrator

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description
We are seeking a Senior Kafka and TIBCO Administrator with strong production support, troubleshooting, and team lead experience to own and support mission-critical integration platforms built on Confluent Kafka and TIBCO BusinessWorks, EMS, and Java.
The role requires deep hands-on expertise, incident leadership, and mentoring of L1/L2 teams

Key Responsibilities

• Act as SME for TIBCO Admin, Hawk, RV, BW, EMS, and related middleware platforms
• Lead resolution of P1/P2 production incidents and conduct detailed RCA
• Installation, Administration, and support of TIBCO BW (5.x), EMS, Admin / RV/ Hawk
• Perform JVM, performance, and capacity tuning (Flow Limit, MaxJobs, heap, GC)
• Troubleshoot complex issues involving messaging, transactions, threading, and memory
• Lead incident bridges, ensure clear communication, and drive closure
• Mentor and guide L1/L2 support teams, review escalations and RCA quality
• Define and improve operational processes, runbooks, and monitoring
• Coordinate with application, infrastructure, security, and vendor (TIBCO) teams
• Monitoring tools (Datadog, Splunk, Grafana)
• Core Java Experience will be added advantage
• Strong hands-on experience with Apache Kafka (administration & operations).
• Experience managing Kafka in both on-prem and cloud environments.
• Solid expertise in Ansible and Terraform.
• Experience with monitoring tools (Grafana, Prometheus, Datadog, ELK, etc.).
• Good understanding of Linux, networking, and distributed systems.

Ability to troubleshoot complex Kafka and infrastructure issues

Required Skills

• 10+ years of experience in Confluent Kafka and TIBCO Administration / Production Support
• Strong hands-on expertise in:
  • Confluent Kafka 7.X
  • TIBCO BusinessWorks (BW 5.x / BW 6.x)
  • TIBCO EMS
  • TIBCO Admin / RV / Hawk
• Strong Java & JVM fundamentals
  • Thread dumps (jstack), heap dumps (jmap), analysis
• Experience with Linux/Unix environments
• Proven experience in L3 support and incident management
• Team lead / mentoring experience in 247 production environments

Education & Experience (in lieu)

In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

#LI-TH1

Skills
Apache Kafka, Communication, Computer Science, Continuous Integrations, Design, Software Development, TIBCO (Software)

Compensation
Compensation offered for this role is 100,000.00 - 170,500.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

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