NOC Lead Engineer

Hybrid in Grand Rapids, MI, US • Posted 9 hours ago • Updated 9 hours ago
Full Time
No Travel Required
On-site
Depends on Experience
Fitment

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Job Details

Skills

  • NOC
  • Palo Alto
  • Juniper
  • JNCIS
  • JNCIA
  • Incident Management
  • Enterprise Networks
  • Firewall
  • Cisco Certifications
  • Border Gateway Protocol
  • Good Clinical Practice
  • Data Link Layer
  • Physical Layer
  • Root Cause Analysis
  • Virtual Private Network
  • Network Operations
  • Marketing Intelligence

Summary

Senior Network Operations Lead – Enterprise Networking & Security

Grand Rapids, MI (3 days onsite / 2 remote)

18+ Months Contract

 

Key Responsibilities

  • Lead daily NOC operations and mentor L1/L2 engineers.
  • Act as the escalation point for complex network incidents.
  • Manage P1/P2 outages, bridge calls, and incident coordination.
  • Troubleshoot network, firewall, VPN, wireless, and performance issues.
  • Perform root cause analysis and drive preventive improvements.
  • Improve monitoring, documentation, SOPs, and operational processes.
  • Collaborate with engineering, security, cloud, and infrastructure teams.
  • Enhance network reliability, visibility, and operational readiness.

 

Required Skills

Experience with several of the following:

  • Palo Alto and Juniper SRX firewalls
  • Juniper Mist wireless
  • Cisco/Juniper switching
  • SD-WAN
  • L3 routing (especially BGP)
  • Data center networking
  • ACI / VXLAN
  • Azure or Google Cloud Platform networking
  • F5 load balancing
  • VPNs, monitoring tools, and advanced troubleshooting

 

Qualifications

  • Strong experience in network operations, engineering, or NOC leadership
  • Experience mentoring or leading support engineers
  • Expertise in routing, switching, wireless, security, and VPN troubleshooting
  • Proven incident response and outage management experience
  • Strong documentation and communication skills
  • Ability to work onsite 3 days per week

 

Preferred

  • Bachelor’s degree in IT, CS, or related field
  • Certifications such as CCNA, CCNP, JNCIA/JNCIS, Palo Alto, or CISSP
  • Experience in enterprise-scale environments and cloud/data center operations
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10354711
  • Position Id: 8977434
  • Posted 9 hours ago
Contact the job poster
HT

Hari Thota

Recruiter @ SRI Tech Solutions
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