Source Code Technologies LLC
Source Code Technologies LLC

MuleSoft Integration Support Engineer

Charlotte, NC, US • Posted 4 hours ago • Updated 3 hours ago
Contract W2
Contract Independent
On-site
Depends on Experience
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Dice Job Match Score™

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Job Details

Skills

  • MuleSoft
  • Incident Management
  • User Experience
  • Python
  • ROOT

Summary

Position: MuleSoft Integration Support Engineer
Location: Charlotte, NC/ Local/ F2f
Duration: 6 months
Competencies: 8+ years experience
Digital : MuleSoft
Immediate interview
Essential Skills:
MuleSoft Integration Support Engineer Integration PlatformsStrong hands-on experience with MuleSoft and Azure Integration Services (AIS).
API System IntegrationGood understanding of REST APIs, SSO, LDAP, and integration with platforms like Salesforce.
Monitoring Troubleshooting ToolsProficient in using Dynatrace and Splunk for system health monitoring and incident analysis.
Programming ScriptingFamiliarity with Python for automation and support tasks.
Domain ExpertiseExperience in Retail Ecommerce integration environments.
Provide advanced technical support to resolve complex issues related to Mulesoft integrations, including diagnosing and troubleshooting system errors and performance issues.
Work closely with developers to understand the root causes of issues and implement effective solutions.
Manage integrations with other systems and tools to ensure seamless data flow and process automation.
Provide expert support to end-users, troubleshoot issues, and resolve technical challenges promptly.
Leads initiatives to monitor and improve the reliability, stability, and performance of the systems with focus on end user experience and availability.
Proactively catch and remediate potential issues to avoid end user impact.
Identify opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of the support team.
Respond to major incidents and demonstrate the skills to identify and solve issues quickly to avoid financial losses.
Participate in root cause analysis and identify process to remediate future outages by providing interim or permanent fix.
Work on improving monitoringalerting to proactively catch known issues.
Manage day-to-day incidents, including daily health checks, work closely with team and business partners to provide resolution and conduct follow ups.
Escalates problems to appropriate teams as necessary.
Assist with deployments and oversee the move-over process, ensuring minimal disruption to daily operations.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91139032
  • Position Id: 8950548
  • Posted 4 hours ago

Company Info

About Source Code Technologies LLC

As your business grows, evolves, and improves every day, an intentional and well-executed IT strategy is an essential component in maintaining a sustained competitive advantage. It’s difficult to keep up with the latest technology trends, but with insightful advice and focused professional guidance from Source Code Technologies LLC, you can seamlessly navigate every stage of growth, from start-up to IPO. Get in touch with us today to learn more about how we can help your organization maximize your IT strategy.

Your success is our top priority, and our team works with honesty, integrity, and sincerity to ensure our solutions are a perfect match for your organizational IT needs. We’ll help you move past legacy technology that may be a barrier to productivity, replacing it with advanced solutions that are tailored to provide exactly what your organization needs to excel.

With innovative strategies that encourage rapid decision-making, teamwork, and proactive problem resolution, Source Code Technologies LLC will help position your organization to achieve greater success than you’ve ever imagined.

As a premier IT services company, we believe in maintaining a positive mindset and creating partnerships with purpose. We strive to deliver significant outcomes with measurable results that consistently drive the success and growth of our clients.

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