Project/Program Manager

Overview The Professional Services team is seeking a contract Project/Program Manager to drive internal initiatives and keep cross-functional efforts on track. This is an operationally focused role for someone who can take ambiguous goals, build structure around them, and shepherd them to completion without heavy oversight.

Responsibilities

• Lead internal PS initiatives end to end — defining scope, milestones, owners, and timelines
• Maintain project plans, status reporting, and dashboards that give leadership clear visibility into progress and risk
• Coordinate across PS delivery, operations, sales, and adjacent teams to remove blockers and keep work moving
• Run recurring program reviews and drive accountability on action items and deadlines
• Surface risks, dependencies, and resourcing gaps early, with recommended paths forward
• Document processes and decisions so initiatives stay durable beyond any single effort

Qualifications

• 5+ years of project or program management experience, ideally within a professional services, consulting, or technology organization
• Proven ability to manage multiple concurrent initiatives and competing priorities
• Strong stakeholder management and written/verbal communication skills
• Comfortable operating independently in a fast-moving environment with shifting priorities
• Proficiency with project tracking and reporting tools (e.g., Asana, Smartsheet, Jira) and the ability to translate data into clear status narratives
• PMP, Agile, or similar certification a plus but not required