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Depot Support Technician

Memphis, TN, US • Posted 2 days ago • Updated 2 days ago

Full Time

No Travel Required

On-site

$30 - $30/hr

Acro Service Corp.

Fitment

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Job Details

Skills

Shipping
IT support
desktop support
Customer Service
tier2 support
Inventory or warehouse
IT asset Management
hardware shipping
Shipping equipment
windows hardware support

Summary

Job Title : Depot Support Technician

Location : Memphis, TN 38125 (Onsite)

Duration : 12 Months (Possibility of extension)

Pay rate: $30/hour on w2 basis without benefits/holiday/vacation

Job Description

The Depot Support Technician will be supporting Memphis HQ with daily activities as directed. Responsibilities include timely reporting to work as scheduled; maintaining raw materials inventory, making boxes, packing boxes, labeling boxes, transporting boxes for shipment, testing monitors, imaging computers as needed. This position reports directly to the IT Manager of Support Services.

Primary responsibility is maintaining shipping supplies.
Making boxes and packing for safe transport.
Shipping equipment to new employees.
Being present and available to Depot operations.
Follow standard Depot operating procedures; accurately packing and labeling boxes. processes.
Become familiar with New-Hire Kit process and preparation.
Other duties as assigned by the IT Manager of Support Services.

General Requirements:

Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others.
Ability to utilize standard shipping tools and materials.
Good oral and written communication skills.
Professional demeanor, previous customer service experience strongly desired.
Ability to work within a supervised environment.

EXPERIENCE/KNOWLEDGE & SKILLS

Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on listening and questioning skills
Provide support for shipping computers, monitors and peripheral devices.
When the restoration is beyond the scope of the Depot Support Tech, he/she will escalate the issue/problem to proper tier 2 support team members.
Ensure courteous, timely and effective resolution of shipping issues.

QUALIFICATIONS:

Life experience 1-2 years’ work experience in the warehouse or an equivalent combination of experience, required.
Ability to prioritize work based on department and production objectives.
Good written and verbal communication skills.

Ability to work and make decisions independently in a fast-paced environment.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: ACRO
Position Id: 8999662
Posted 2 days ago

Company Info

About Acro Service Corp.

Acro is among the nation’s leading Total Talent Management solutions providers with expertise in Contingent Staff Augmentation in the IT, Engineering, Professional, Finance and Accounting, Technical, Light Industrial, Manufacturing, and Administrative labor categories.

Acro provides workforce solutions related to temporary labor, managed services provider (MSP), consulting services, statement of work (SOW) and vendor management services (VMS) across all industries, including: Staffing, Professional Services, Logistics, Manufacturing, Facility Support, Electrical, Engineering, Banking & Finance, Healthcare, Defense, Automotive, Business Services, Consulting, Information Technology, Internet & Web Services, Scientific, Support Activities for Oil and Gas Operations, Accounting & Tax Services, Natural Gas Distribution, and Utilities..

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Contact the job poster

Ajay Kumar

Recruiting Manager @ Acro Service Corp.

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