Traveling Technical Support Analyst

Description
Our client is the exclusive provider of technology solutions for a Car Company's racing division, is seeking a sharp, mid-career Technical Support Specialist to join a highly specialized team supporting NASCAR events nationwide. This role is ideal for someone who thrives in fast-paced environments, learns quickly, and loves solving complex technical problems under pressure.
They will support our client's racing operations on-site at NASCAR events by deploying, configuring, and maintaining the custom-built systems our client uses for real-time vehicle telemetry, data analytics, mobile viewing centers, and trackside infrastructure.
This is a high-impact, hands-on position supporting one of the most exciting technology environments in professional racing.
What they will do:
Deploy and troubleshoot:
Network services
Routing equipment (light configuration)
A/V equipment and cabling
Satellite uplinks
Workstations, laptops, and peripherals
Support Windows and SonicWall environments.
Manage access and permissions, including email adjustments as needed.
Work directly with drivers, pit crews, engineers, and technical leadership.
Use and support our client's proprietary applications and analytics platforms.
Provide exceptional on-site troubleshooting and rapid problem resolution.
Skills
Technical support, Troubleshooting, Windows, hardware, applicaton support, router, network, networking, servers, windows server, Thick skin, problem solving, sonic wall, A/V
Top Skills Details
Technical support,Troubleshooting,Windows,hardware,applicaton support,router,network,networking,servers,windows server
Additional Skills & Qualifications
Experience:
3-5 years of hands-on technical support experience in roles such as:
IT Support Technician (Level II preferred)
Field Services Technician
Technical Specialist with light networking exposure
Must-Have Skills:
Strong troubleshooting instincts and ability to "figure things out" quickly.
Comfort working with custom-built and proprietary systems.
Solid foundation in:
Windows support
Basic to intermediate networking
SonicWall (a plus)
A/V setup and wiring
Laptop and peripheral support
Ability to work independently after initial ramp-up.
Personality & Work Style:
Loves travel and this is non-negotiable (50%+ of the year on the road).
Tech-savvy quick learner who thrives in new environments.
Strong customer service mindset; excellent communication skills.
Calm under pressure and able to troubleshoot live-event issues.
Enjoys being hands-on and working with hardware as much as software.
Experience Level
Intermediate Level
Job Type & Location
This is a Permanent position based out of Concord, NC.
Pay and Benefits
The pay range for this position is $70000.00 - $120000.00/yr.
1 week a year off without having to use PTO Health insurance is 100% coverage and %100 premium paid. PTO is 3 weeks vacation plus 10 holidays and sick leave as needed Opportunity for bonuses
Workplace Type
This is a fully onsite position in Concord,NC.
Application Deadline
This position is anticipated to close on Feb 27, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.