Deskside Support Lead

Raritan, NJ, US • Posted 8 hours ago • Updated 8 hours ago
Contract Independent
Contract Corp To Corp
Contract W2
12 Months
Travel Required
Able to Sponsor
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • LAN/WAN
  • VPN
  • Windows OS

Summary

Key Responsibilities

  • Lead and support the desktop and network support team.

  • Troubleshoot hardware, software, Windows OS, LAN/WAN, VPN, and connectivity issues.

  • Handle complex technical escalations and incident management.

  • Provide hands-on deskside support to onsite users.

  • Coordinate with infrastructure and network teams to resolve technical issues.

  • Mentor team members and ensure timely resolution of support tickets.

Required Skills

  • Strong Deskside/Desktop Support experience.

  • Network Support and troubleshooting.

  • Windows OS, Active Directory, Office 365, LAN/WAN, and VPN.

  • Incident, problem, and escalation management.

  • Proven technical leadership and team coordination experience.

  • Must be available to work onsite in Raritan, NJ.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90942582
  • Position Id: 9132392
  • Posted 8 hours ago
Contact the job poster
MK

Mahesh Kusa

Recruiter @ Executive Software Guild

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