CMBD Configuration Manager
Contract W2
On-site
Link Technologies
Fitment
Dice Job Match Score™
⏳ Almost there, hang tight...
Job Details
Skills
- IT Consulting
- IBM Tivoli Access Manager
- Information Technology
- Computer Science
- Business Administration
- Streaming
- ITIL
- Computer Hardware
- Analytics
- Microsoft Power BI
- Microsoft Excel
- Sarbanes-Oxley
- HIPAA
- Lifecycle Management
- Auditing
- Management
- Extract
- Transform
- Load
- Hardware Installation
- Data Modeling
- Servers
- Network
- Storage
- Continuous Integration
- Impact Analysis
- Collaboration
- Asset Management
- Procurement
- Acquisition
- Data Governance
- Reporting
- Continuous Improvement
- Finance
- Regulatory Compliance
- Decision-making
- Configuration Management Database
- Data Quality
- ServiceNow
- Configuration Management
- Law
Summary
- JOB-7595
- CMBD Configuration Manager
- Denver, CO
- Contract
- Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a CMDB Configuration Manager to join our team.
JOB SUMMARY
This role oversees asset and CI lifecycle in ServiceNow CMDB ensuring data is complete, accurate, compliant, and service-aware for reliable reporting and operational decisions. This position monitors CI data quality, manages integrations and reconciliation, and partners with TAM, procurement, and operations to ensure assets are accurately tracked and aligned with standards and regulations.
REQUIRED QUALIFICATIONS- Bachelor's degree in information technology, computer science, business administration, or related field, or equivalent professional experience.
- Demonstrated experience managing a ServiceNow CMDB, including Data Manager, Attestation, and CMDB Health.
- Hands?on experience with ServiceNow Integration Hub, data streams, ETL processes, and third?party data sources.
- Strong understanding of asset and CI alignment including the relationship between asset records and their corresponding configuration Items.
- Solid knowledge of framework knowledge, particularly ITIL v4 practices related to service configuration management and asset management.
PREFERRED QUALIFICATIONS- Certifications: ITIL v4 Foundation; ServiceNow Certified Implementation Specialist in Hardware Asset Management or Discovery.
- Experience with ServiceNow HAM Professional and advanced CSDM implementations.
- Proven experience managing large?scale hardware environments with 10,000+ configuration Items.
- Proficiency with ServiceNow Performance Analytics, Power BI, or advanced Excel for reporting and analysis.
- Familiarity with regulatory and compliance frameworks such as SOX, HIPAA, or NIST as they relate to asset and configuration management.
RESPONSIBILITIES- CMDB Data Quality and Health
- Monitor and report on the accuracy, integrity, and compliance of CI data within the ServiceNow CMDB.
- Monitor CMDB Health metrics (Completeness, Correctness, and Compliance) and proactively remediate data quality issues.
- Lead regular audits and reconciliations of assets and CIs using ServiceNow CMDB Health, Data Manager, and Attestation tools.
- Investigate stale discovery or integration records to determine decommissioned or improperly retired assets.
- Asset and CI Lifecycle Management
- Audit the end?to?end lifecycle of assets and their corresponding Configuration Items, from intake through retirement.
- Ensure continuous alignment and synchronization between Asset and CI records.
- Resolve mismatches in state, substate, ownership, and location between asset and CI records.
- Ensure proper retirement and disposal tracking is occurring in alignment with governance and compliance requirements.
- Integration and Reconciliation Governance
- Oversee the technical health of CMDB data integrations leveraging ServiceNow IntegrationHub.
- Monitor and troubleshoot ETL processes to ensure accurate ingestion of third?party data o sources.
- Assist with review and remediation of Identification and Reconciliation Engine errors to resolve data conflicts and prevent duplicate CI creation.
- Partner with integration owners to enforce data standards and reconciliation rules.
- CSDM and Relationship Governance
- Document and enforce hardware configuration standards aligned with the ServiceNow Common Service Data Model.
- Where defined, ensure accurate asset?to?service relationships and dependency mappings for servers, network devices, and storage components.
- Perform spot checks and targeted reviews to validate CI relationships supporting reliable service impact analysis.
- Stakeholder Collaboration
- Partner with technology asset management, procurement, operations, and facilities teams to align asset intake, refresh cycles, and lifecycle processes.
- Coordinate with stakeholders to ensure CMDB standards are followed during acquisitions, changes, and decommissioning activities.
- Serve as a subject?matter expert for CMDB data governance and best practices.
- Reporting, Enablement, and Continuous Improvement
- Generate and distribute asset and CMDB reports to support operational, financial, and compliance decision?making.
- Train and guide IT staff and stakeholders on CMDB procedures, data quality expectations, and configuration management best practices.
- Stay current with industry trends, ServiceNow platform enhancements, and emerging configuration management practices.
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: linktech
- Position Id: JOB-7595
- Posted 13 hours ago
Company Info
Founded in 2000, Link Technologies is a certified SDB, DBE, WOSB, and 8(a) Graduate company delivering customized IT and cybersecurity solutions to top commercial, government and hospitality clients. Specializing in infrastructure development, PCI compliance, QSA audits, and end-to-end project management, Link Technologies provides cost-effective, scalable solutions that align with their core values: Client Focus, Quality, and Satisfaction.
Link Technologies provides highly qualified professionals to take care of evolving client need in an industry with rigorous standards, enabling organizations to focus on what matters most: their core business. We operate our own fully managed Network Operations Center (NOC) and Security Operations Center (SOC), providing around-the-clock monitoring, SIEM services, and Tier 1 & 2 Help Desk support—all managed in-house to ensure quality, accountability, and rapid response.
Quality isn’t an add-on: it’s a standard. At Link Technologies, we believe every engagement, no matter how complex, should be executed with precision and consistency. The Link Technologies team is committed to delivering exceptional results the first time, every time. This commitment to quality is the foundation of our continued success and the driving force behind everything we do
Create job alert
Never miss an opportunity! Create an alert based on the job you applied for.Similar Jobs
It looks like there aren't any Similar Jobs for this job yet.
Search all similar jobs