Instructional Lead - AI and Automation Design in Austin, TX (Remote)

Job title:  Instructional Lead - AI and Automation Design
Location: Austin, TX (100% remote)
Duration: Long term
Job No:: 70126100

Client is seeking one Instructor Training / Instructional Design Lead to support the AI & Emerging Technology workstream by designing and developing a comprehensive AI and automation literacy program for agency staff. The worker will build and organize this training in an online platform and develop web-based learning assets, instructor-led materials, facilitator supports, and reusable training content that client can sustain after the engagement ends. Duties include developing an AI and automation literacy scope and sequence; creating mandatory training modules covering responsible use, unacceptable use, client policy alignment, and Microsoft Copilot fundamentals; developing optional advanced modules on topics such as prompting, automation concepts, Copilot agents, Power BI, and related approved tools; producing learning objectives, instructional outlines, facilitator materials, and training aids; recommending assessment and completion-tracking approaches; and creating sustainment documentation so staff can maintain and evolve the training program after contract completion. The goal of this work is for client staff to understand the fundamentals of using AI in their work and to use approved AI and automation tools responsibly, consistently, and effectively, with the goal that client staff can confidently use these tools in support of agency work. All work must align with client policy, governance, privacy, security, and Microsoft-first tooling expectations.

Required skills:

• 5 years of experience in Designing, developing, and implementing training curricula
• 5 years of experience in Conducting technical or systems-related training, including software, operational procedures, or related technical
• 5 years of experience in Developing web-based and instructor-led training materials, job aids, videos, or comparable learning assets
• 3 years of experience in Experience building training in an online platform, including web-based modules, e-learning content, or LMS-based
• 3 years of experience in Translating technical information into clear training content for technical and non-technical audiences
• 2 years of experience in Designing training related to policy, responsible use, privacy, security, or governance-aligned technology adoption
• 2 years of experience in Experience supporting Microsoft-based productivity or cloud technology training environments

Preferred skills:

• 1 year of Experience developing AI literacy, automation, digital enablement, or technical adoption training
• 1 year of Experience with Microsoft Copilot, Power Automate, Power BI, Power Query, or related approved Microsoft tools
• 1 year of Experience creating role-based learning pathways, office hours, or sustainment materials rather than one-time training
• 1 year of Public-sector or education-agency experience preferred
• 1 year of Experience designing training that helps staff build foundational understanding and practical confidence using AI

o Renewal Period 1: September 1, 2026 - August 31, 2027.

o Renewal Period 2: September 1, 2027 - August 31, 2028.

o Renewal Period 3: September 1, 2028 - August 31, 2029.