Job DescriptionAbout FIS Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the teamFIS Commercial Loan Servicing (formerly ACBS) is a premier commercial lending and loan servicing solution that enables timely decision-making, reduces operating costs, improves data quality and delivers advanced analytics.
What you will be doingWe're seeking a proactive and adaptable Agile Product Owner to support and enhance our classic CLS Servicing application.
In this role, you'll own and prioritize the product backlog, define clear requirements, and guide the delivery of features, enhancements, and fixes in an Agile environment. You'll collaborate closely with cross-functional teams, align with business objectives, and contribute to the long-term vision of the platform.
Alongside core PO responsibilities, you'll also support operational and environment-related activities that are essential to our team's workflow. The ideal candidate is organized, technically curious, and comfortable balancing strategic planning with hands-on problem solving as we continue our modernization and Agile transformation.
Core Product Owner Duties
- Manage and maintain a prioritized product backlog aligned with strategic objectives.
- Write or facilitate the creation of user stories, acceptance criteria, and epics.
- Review reported issues to confirm validity and determine required action.
- Create Jira tickets and ensure accurate assignment and tracking.
- Participate in Agile ceremonies, including planning, refinement, reviews, and retrospectives.
- Conduct PI/Release planning, supporting sequencing and dependency management.
- Test and validate completed work items to ensure compliance with acceptance criteria.
- Collaborate with CX to assess and prioritize fix requests.
- Prepare and publish release notes for each release cycle.
- Present quarterly PI goals and conduct quarterly feature demonstrations.
Team-Specific Responsibilities
- Provide daily problem-solving support and direct inquiries to appropriate resources.
- Coordinate development and test environment provisioning and setup.
- Direct or perform environment checkouts as needed.
- Maintain platform configuration documentation.
- Serve as backup Scrum Master when required.
- Support audit-related requests and documentation.
- Participate in Manager-on-Call rotation as assigned.
What you bring- Working knowledge and functional experience of FIS Commercial Loan Servicing (formerly ACBS) application.
- Ability to travel 10%
- Bachelor's degree or equivalent experience.
- Demonstrated experience as a Product Owner in Agile/Scrum or SAFe frameworks.
- Strong requirements documentation, communication, and prioritization skills.
- Experience with Jira, SDLC or equivalent work management tools.
Bonus if you have- Professional Product Owner certification (e.g., CSPO, SAFe, PO/PM).
- Experience working with technical environments, QA, and configuration management.
What we offer you- Attractive benefits including private medical cover, dental cover, and travel insurance.
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
- A broad range of professional education and personal development possibilities - FIS is your final career step!
- The chance to work on some of the most challenging, relevant issues in financial services & technology.
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FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $0.00 - $999,999,999.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.
Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC StatementFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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