Learning Technologist - Remote / Telecommute

• The Learning Technologist is responsible for administering and optimizing learning management systems to support training and development initiatives.
• This role involves system configuration, testing, integrations, reporting, and providing subject matter expertise on learning technologies.
• The candidate will collaborate with stakeholders to ensure effective learning solutions and system performance.

Responsibilities:

• Act as subject matter expert for learning systems, providing guidance on capabilities and design options.
• Document system functionality and configurations.
• Define and execute test cases including unit, functional, and user acceptance testing.
• Design and manage system security and user permissions.
• Build and test system integrations.
• Troubleshoot and resolve system issues and defects.
• Create and manage courses and sessions within learning systems.
• Develop and assign course surveys.
• Generate and maintain reports and learning metrics.
• Triage and resolve service tickets related to learning systems.
• Administer and maintain learning management systems.
• Configure user roles, permissions, and access controls.
• Monitor enrollment metrics and manage course participation.
• Support ongoing training setup including courses, classes, and learning paths.
• Collaborate with teams to support new and existing learning programs.

Skills:

• Learning Management Systems administration and configuration.
• System testing including unit, functional, and UAT.
• User access management and security configuration.
• Integration design and troubleshooting.
• Reporting and analytics for learning systems.
• Strong problem-solving and analytical skills.
• Excellent communication and stakeholder management skills.

Qualification And Education:

• Bachelor s degree in Information Technology, Education Technology, or related field.
• Equivalent work experience may be considered.

Should Have:

• Experience with learning systems such as Skillify or similar platforms.
• Familiarity with ticketing systems and service management processes.
• Experience supporting enterprise learning programs and training initiatives.