Warranty Analysis Engineer
Rapsys Technologies
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Job Details
Skills
- Warranty
- HVAC
- FMEA
Summary
We are seeking a highly motivated and detail-oriented Warranty Analysis and Resolution Engineer with strong expertise in automotive systems and fundamental engineering principles. The role focuses on warranty failure analysis, root cause investigation, component disposition, and corrective action support across powertrain and vehicle subsystems. The ideal candidate will possess hands-on engineering knowledge in areas such as powertrain, transmission, driveline, exhaust systems, HVAC, and related mechanical systems.
The engineer will work closely with quality, manufacturing, service, suppliers, and product engineering teams to improve product reliability, reduce warranty costs, and enhance customer satisfaction.
Key Responsibilities:
• Perform detailed warranty part analysis and failure investigations for returned field components.
• Conduct root cause analysis using engineering methodologies such as 8D, Fishbone, 5 Why, FMEA, and fault tree analysis.
• Analyze failed components related to:
o Engine Systems & Components
• Support disposition activities including teardown analysis, repairability assessment, scrap/rework recommendations, and containment actions.
• Collaborate with design engineering, supplier quality, manufacturing, and service teams to drive corrective and preventive actions.
• Interpret engineering drawings, GD&T, material specifications, tolerance stack-ups, and validation reports.
• Utilize warranty databases and analytics tools to identify trends, recurring failures, and reliability concerns.
• Prepare technical reports, failure summaries, and engineering recommendations for leadership and cross-functional teams.
• Support supplier discussions and technical reviews for quality improvement initiatives.
• Participate in continuous improvement programs focused on warranty reduction and product reliability enhancement.
• Ensure compliance with automotive quality standards and processes including APQP, PPAP, DFMEA, and PFMEA.
Mandatory skills:
• Bachelors degree in Mechanical Engineering, Automotive Engineering, or related engineering discipline.
• 5-10 years of experience in automotive warranty analysis, product engineering, quality engineering, or failure analysis.
• Strong understanding of automotive mechanical systems and fundamental engineering concepts.
• Experience with teardown analysis and component diagnostics.
• Knowledge of automotive manufacturing processes, materials, and reliability engineering.
• Ability to read and interpret CAD drawings, engineering specifications, and test reports.
• Strong analytical and problem-solving capabilities.
• Excellent communication and technical documentation skills.
• Proficiency in Microsoft Office tools and engineering data analysis platforms.
Optional skills:
• Experience working with OEMs or Tier-1 automotive suppliers.
• Familiarity with vehicle diagnostics and field data analysis.
• Exposure to warranty systems and quality management tools.
• Knowledge of Six Sigma, Lean Manufacturing, or statistical analysis methods.
• Understanding of hybrid/electric powertrain systems is an added advantage.
- Dice Id: 91171021
- Position Id: 9057580
- Posted 5 days ago
Company Info
About Rapsys Technologies
Headquartered in Singapore and offices in Delaware, USA, Malaysia and India, we partner with the multinational companies to provide comprehensive cutting edge technology and business process outsourcing solutions. We aim to be a premier international technology and BPO services and solution company by providing the best value to clients, employees and associates in an honest, open and ethical environment.
We provide services to many of the world’s leading companies. We are committed to creating positive long term outcomes for our clients.
Our core value is our customer orientation and this value permeates across our entire organization. We strongly believe that our strong focus towards customers and their needs is critical to our long-term growth and success. Our success has always been measured on our ability to satisfy our customers and exceed their expectations on an on-going basis.
We can only achieve such a goal through our strong emphasis on People, Process, Technology and Innovation.
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