Description of Duties
Leads and/or participates in project teams for system work efforts to enterprise systems. Gathers information from user departments to determine how to best support the needs of end users.
Configures and maintains enterprise systems and software to support end users and Commission business processes. Identifies and corrects configuration issues to restore solutions and ensure proper operation.
Develops and maintains Business Process Procedures (BPPs) and other documentation.
Aids end users by troubleshooting, analyzing, and resolving concerns regarding enterprise systems, solutions, and processes.
Participates and/or assists in training of end users regarding their specific systems and processes.
Develops, maintains, executes, and validates test scripts and the testing process. Coordinates with other business units to accomplish successful implementation of changes.
Conducts reviews and comparisons of current business processes with the best practices to determine where business processes or system changes are necessary.
Monitors business systems and business processes to identify and recommend opportunities for process improvement.
Reviews changes to legislation, contracts, regulations, business operational procedures or systems that may impact the Commission. Determines what changes may be necessary to incorporate within enterprise systems.
Utilizes various software and/or technology tools to perform job duties.
Performs related duties as assigned.
Perform all duties related to the application development life cycle including, but not limited to, determining requirements, coding/building, unit testing, and implementation.
Minimum Experience
Design and implement model driven apps, Dataverse tables, forms, views, business rules, security roles, and solutions.
Build Power Automate flows and integrate with internal/external systems.
Develop plugins, custom workflow activities, Web API integrations, JavaScript form scripts, and PCF controls.
Apply ALM best practices: solution layering, environment strategies, deployment pipelines.
Build secure RESTful APIs with ASP.NET Core, Node.js and Entity Framework Core using C# and VB.NET.
Develop React/TypeScript single page applications using modern patterns.
Ensure UI/UX quality, accessibility, and performance optimizations.
Hands on with Dynamics 365 CE/Dataverse: solutions, forms/views, security roles/teams, business rules, JavaScript customizations.
Power Platform skills: Power Apps (model driven), Power Automate, MS Flows, Power BI, environment strategy.
Proficiency in C#, VB.NET, ASP.NET Core, Web API, Entity Framework Core, SQL Server.
Front end expertise with React, TypeScript, Angular, HTML5, CSS3
Experience developing plugins, custom workflow activities, and PCF controls.
Integrations using OAuth 2.0/OpenID Connect, AAD, REST, Microsoft Graph.
Git based workflows and CI/CD Azure DevOps.
Experience developing Power Apps, including Canvas Apps & Model-driven Apps
Experience in developing and maintaining easy to use Dynamics Web Portal for customer self-service include the ability for capturing real time payments from customers.
Experience in developing and maintaining real time integration between CE and F&O via LogicApps
Experience in developing and maintaining SOAP and REST APIs to integrate with 3rd party SAS applications.
Experience with maintaining custom code in Azure DevOps
Experience in writing custom code, plugin code etc. built on the Dynamics platform
Experience in enhancing ChatBOT experiences available in the Azure platform for online customers.
Experience in enhancing Azure BOT framework to automate business processes.
Preferred Experience
8+ years of enterprise system experience in configuring enterprise software, providing technical assistance, conducting system testing, and developing end user procedures.
Equivalent combination of education and/or experience may be accepted.
Certifications/Education
Bachelor s degree in information technology or closely related field. Equivalent combination of education and/or experience may be accepted.
Microsoft certifications in specified technical areas are a plus, but not required
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