Title: Repair Technician
Duration: 6 months (possible extension)
Location: MD10 10105 Senate Drive, Lanham, MD 20706
Schedule: 6:00 AM 2:30 PM
Overtime: Yes, as needed
Employment Type: Temp only with possible hire based on attendance, performance, and attitude
Job Description Summary
The Repair Value Stream Technician is responsible for troubleshooting, repairing, upgrading, programming, testing, and documenting two-way radio communication equipment. This role supports final repair, quality validation, and shipment activities for communication technology supporting U.S. Federal Government customers.
Main Responsibilities
- Repair, upgrade, and program MSI two-way radios
- Set up, adjust, and operate test equipment according to established procedures
- Monitor equipment performance and conduct operational testing
- Document radio and device performance while validating test results
- Troubleshoot and diagnose equipment issues using approved methods and procedures
- Collect and record serial numbers, model numbers, feature information, and test results
- Perform radio depot repair activities and hardware upgrades
- Clean and prepare equipment for final shipment
- Follow repair processes, quality standards, and documentation requirements
Expected Contributions (First 90 120 Days)
- Complete training and become independently productive
- Support repair throughput goals and quality objectives
- Successfully perform troubleshooting and repair functions
- Maintain accurate repair and compliance documentation
- Contribute positively to team performance and customer satisfaction
Required Qualifications
- Associate Degree in Electrical Engineering Technology (EET), Electronics Engineering Technology (EE), or equivalent combination of education and experience
- Knowledge of two-way radio systems and RF communications
- Understanding of RF and electronics theory
- Experience using telecommunications test equipment such as:
- Digital Volt Meters (DVMs)
- Service Monitors
- Watt Meters
- Proficiency with Windows-based applications
- Experience with Microsoft Excel and Google Docs
- Strong documentation and record-keeping skills
- Strong verbal and written communication skills
- Ability to work effectively in a team environment
- Mechanical aptitude and ability to follow established procedures
- Experience troubleshooting, repairing, upgrading, programming, and testing electronic equipment
Required Experience
- 1 to 3 years of related experience OR
- Associate Degree in EE/EET with relevant technical experience
Experience includes:
- Radio depot repair operations
- Radio programming and upgrades
- Troubleshooting and diagnostics
- Documentation and data collection
- Telecommunications and RF test equipment
- Windows operating systems and computer hardware
Preferred Qualifications
- Mechanically inclined with strong hands-on troubleshooting skills
- Cell phone repair experience
- Laptop or computer repair experience
- Familiarity with Motorola Solutions products
- Networking and computer hardware knowledge
- Knowledge of communication systems and RF technology
Software Proficiency Required
- Microsoft Excel
- Google Docs
- Windows Operating System
Preferred
- Experience with technical diagnostic and programming software
Security & Compliance
- Must be able to speak, read, and write English
- No additional security screening requirements identified
Physical & Safety Requirements
- Ability to lift up to 25 pounds
- Position is not considered safety-sensitive
Department Information
Department Function
- Supports FTC services for U.S. Federal Government subscriber communication technology
Business Focus
- Two-way portable and mobile radio systems
- Conventional, trunked, and encrypted communication systems
Relationship to Business
- Member of the Supply Chain organization
- Responsible for final repair, testing, quality validation, and shipment activities
Training
- Training Duration: Approximately 2 Weeks to 1 Month
- Goal: Achieve independent productivity and technical proficiency in repair processes, testing procedures, and documentation requirements
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