Sr Systems Engineer - Atlassian

< data-pm-slice="1 3 []">Senior Atlassian Systems Engineer – Jira & Confluence

Orlando, FL

Full Time 

<>Position Overview<>Manage and optimize enterprise Jira and Confluence environments supporting thousands of users. Focus on administration, workflow optimization, automation, integrations, troubleshooting, governance, and platform improvements.<>Key Responsibilities

• <>Administer and configure Jira Cloud and Confluence environments.
• <>Manage Jira workflows, workflow schemes, screens, custom fields, permissions, notifications, JQL, and automation.
• <>Configure Confluence spaces, permissions, and settings.
• <>Optimize workflows, standardize processes, and implement automation solutions.
• <>Administer Atlassian Marketplace apps, plugins, upgrades, and integrations.
• <>Develop scripts and automation using Python and/or Groovy.
• <>Work with REST APIs and JSON for integrations and automation.
• <>Troubleshoot complex platform issues and coordinate vendor escalations.
• <>Assess upstream and downstream impacts of platform changes.
• <>Support production deployments, maintenance, and platform upgrades.
• <>Maintain technical documentation, user guides, and training materials.
• <>Provide end-user training and collaborate with technical and business stakeholders.

<>Required Qualifications

• <>5+ years of Atlassian administration experience, primarily with Jira.
• <>Experience supporting enterprise environments with thousands of users.
• <>Strong Jira Cloud administration and Confluence configuration skills.
• <>Expertise in Jira workflows, schemes, JQL, permissions, custom fields, and automation.
• <>Experience with Atlassian Marketplace apps and plugins.
• <>Knowledge of REST APIs, JSON, and Python and/or Groovy scripting.
• <>Experience troubleshooting enterprise Jira and Confluence environments across cloud and/or on-premises infrastructure.
• <>Understanding of system integrations, Agile methodologies, and SDLC processes.
• <>Strong analytical, problem-solving, communication, and organizational skills.

<>Preferred Qualifications

• <>Atlassian certifications.
• <>Experience with Grafana, Splunk, or similar monitoring tools.
• <>Experience integrating Jira and Confluence with enterprise applications.
• <>Experience supporting AWS-based environments.