Technical Project Manager III

ApTask Global Workforce (AGW) is seeking a Technical Project Manager III for a 12+ month contract position with a Global Technology Company located in Burlingame, CA.

Summary:
This role will help deploy and maintain high impact retail technologies that power retail displays, demo devices, and store operations. The Project Manager will be responsible for executing the demo strategy for the client's hardware product lines presented in all first-party retail locations. The ideal candidate will act as the main point of contact for store technology operations, software updates and troubleshooting, and in-store device management strategy.

Responsibilities:

• Monitor retail technology performance dashboards, proactively consolidating in-market system statuses into meaningful and concise operational updates for stakeholders
• Organize and triage incoming technical issues from the store teams
• Build troubleshooting documentation to ensure high field-friendliness and ease of fixture maintenance
• Manage day-to-day relationships with retail technical support partners, scaling support and maintenance processes as needed
• Execute and coordinate multiple retail demo content and software updates year-round across AI glasses and VR, ensuring smooth deployment and high uptime
• Serve as the primary operational point of contact (POC) for technical vendors, managing day-to-day relationships, and ensuring service level agreements (SLAs) are met for maintenance and support
• Inspire and collaborate closely with analytics and core demo teams to define operational KPIs, review demo/display engagement and uptime metrics, and drive optimization efforts to improve customer experience and system reliability
• Assist stakeholders in the operational evaluation, deployment, and ongoing revision of retail demo content and supporting systems
• Support the deployment and standardization of scalable retail technology solutions, such as content deployment and device management systems, prioritizing system stability and ease of support
• Build and track program budgets related to technology maintenance and operational support, and manage supplier Statements of Work (SOWs) for operational vendors

Requirements:

• 5+ years of experience in technical project/product management, or equivalent
• Deep understanding of Hardware and Software development processes
• Hands-on experience with bug and project tracking tools such as JIRA, Asana
• Understand how to build and maintain project trackers for complex programs
• Strong interpersonal skills, approachable and adaptable
• Excellent communicator, with good verbal and written communication
• Experience with navigating various organizational environments where culture and structure varies
• Highly effective at managing conflict and able to address issues between stakeholders swiftly
• Bachelor s Degree in Electrical, Electronics, Mechanical or Computer Engineering

Desired skills:

• Understanding how retail devices and interactive display technologies are developed is a plus

Pay range: up to $91.91 per hour

Only candidates available and ready to work directly as ApTask Global Workforce (AGW) employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, apply today!

ApTask Global Workforce (AGW)
ApTask Global Workforce (AGW) is a certified Minority and Veteran workforce solutions company. AGW delivers operational, clinical, lab, and professional talent with a strong focus on healthcare and life sciences. The company supports clients with reliable staffing, program expertise, and a commitment to quality, speed, and consistent delivery.

Benefits of working with ApTask Global Workforce include:

• Medical
• Dental
• Vision
• Sick Pay (for applicable states/municipalities)

Our team stays close to the process and is here to guide you every step of the way. To learn more, please visit our website

ApTask Global Workforce is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.