Job Title: Dynamics / Microsoft Platform Architect
Type: Contract
Contractor Work Model: Remote
Dynamics / Microsoft Platform Architect (Contract) - 100% remote, EST preferred; Implementation of marketing module, project operations module, performance trying of ADF pipelines, expansion of Dynamics to appeals processes(migration from Salesforce or other applications to Dynamics)
Overview Our client is seeking a Dynamics and Microsoft Platform Architect for a contract engagement to support enterprise business applications and digital transformation initiatives. This role will focus on architecting Dynamics 365 and Power Platform solutions that support the Client's member, provider, and operational workflows.
Key Responsibilities: - Architect Dynamics 365 and Power Platform solutions aligned to business processes
- Design and oversee solutions using Dynamics 365 (Customer Engagement and/or Finance & Operations), Power Apps, Power Automate, and Dataverse
- Lead solution architecture for integrations with core systems (Member services, Provider services, call center, marketing, sales and business development, claims, enrollment)
- Ensure solutions meet HIPAA, PHI, and security and compliance standards
- Design integrations using Azure Integration Services (Logic Apps, Service Bus, APIs)
- Define platform standards, governance, and best practices
- Partner with business and IT stakeholders to translate requirements into scalable solutions
- Guide development teams on configuration vs. customization strategies
- Participate in architecture reviews and delivery checkpoints
- Support ongoing platform optimization and modernization efforts
Required Qualifications: - 8+ years of Microsoft enterprise application experience
- Strong hands-on experience with Dynamics 365 and Power Platform
- Customer Care/Experience module, Sales, Project operations, Customer Insights
- Customizations focused - Plugins, PCF controls, Model driven apps, ADF/SSIS integrations, JavaScript customizations
- Tools: XRM toolbox
- Experience in migration from salesforce or other applications to dynamics
- Deep understanding of Dataverse data models, security, and role-based access
- Experience in health insurance or regulated healthcare environments
- Proven experience integrating Dynamics with Azure and enterprise systems
- Strong communication skills and ability to work effectively in a contract role
Preferred Qualifications: - Microsoft Dynamics 365 or Power Platform certifications
- Healthcare Payer background
- Masters in IT, Computer Science if possible
- Experience supporting payer operations such as member services, provider relations, or care management
- Experience with reporting, analytics, and enterprise data integration
System One, and its subsidiaries including Joul, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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Ref: #861-Cincinnati-S1
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