DUTIES AND RESPONSIBILITES:
Responsible for elicitation, analysis, and documentation of business requirements.
Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
Documents current business processes and models to define requirements and/or gaps.
Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
Analyze soft" system factors including roles, responsibilities, policy, culture, etc.
Evaluate the impact of potential software and process changes on the organization.
Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
Assist in the creation of the business case documentation.
Understanding of architectural consistency and usability standards.
Defines and develops user test cases and validates test results during testing.
Executes unit and functional test cases.
May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
Bachelor s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
Working knowledge of Confluence and JIRA.
Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
Minimum of 3-5 years business analysis or systems analysis experience is preferred.
Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
Ability to organize and prioritize work.
Detail oriented, proactive, creative, and efficient
Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
Familiarity with application integration methods to include understanding of data mapping process.
Ability to effectively work both independently and collaboratively in a team environment
Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
Expertise in ERP solution selection and implementation is a plus
Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
Ability to work with all levels of associates
Ability to work with minimal supervision in a very dynamic environment
Ability to learn new systems and tools
Knowledge of software development life cycle methodologies, processes, and procedures.
Active listener
Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title : Business Analyst Revenue Cycle
Location: Louisville KY (Hybrid)
Duration: 6 months with possible extension
Job Description
- This role partners with Revenue Cycle, Operations, Contracting, Finance/GL, and IT to produce and document business and system requirements. The Analyst will translate those needs into clear functional specifications and configuration requirements in collaboration with the software vendor.
- The Analyst will also coordinate testing and release readiness, and provide ongoing production support for complex application workflows within Revenue Cycle.
- The ideal candidate is a strong problem-solver and communicator who can lead requirements sessions, analyze data and defects, document end-to-end processes, and drive issues to resolution while ensuring solutions are fully tested, well-documented, and audit-ready.
- This role requires a hands-on approach, including direct end-user support, day-to-day troubleshooting, ongoing system configuration and master data maintenance, and sustaining stable operations through disciplined documentation and follow-through.
- Reporting experience and familiarity with healthcare RCM workflows are strongly preferred.
Experience/Skills
- 5+ years of systems/business analysis experience supporting complex enterprise applications, preferably in healthcare, with demonstrated knowledge of revenue cycle workflows.
- Relational database/reporting experience (extracts, validation, reconciliation, ad hoc reporting).
- Experience working with vendor applications and support organizations; comfortable escalating and driving closure.
- Familiarity with financial interfaces and GL mapping concepts; experience supporting audit/control requests.
- Experience with ticketing workflows (intake, prioritization, SLAs, incident/problem/change).