Windows Desktop Administrator
Locations : Detroit, MI- Cleveland, NC-Highpoint, NC-Mount Holly, NC-Gastonia, NC-Gaffney, SC-Fort Mill, SC
Duration : Long Term Contract
Number of Positions : 30
A Windows Desktop Administrator is responsible for managing, maintaining, and supporting Windows-based desktop environments across the organization. The role ensures systems are secure, updated, and optimized for end users while providing technical support and troubleshooting hardware and software issues.
They work closely with IT teams to deploy applications, enforce security policies, manage device configurations, and ensure a smooth user experience.
Key Responsibilities
1. Desktop Management :
Install, configure, and maintain Windows desktop operating systems.
Manage system imaging, deployment, and configuration.
Monitor system performance and resolve desktop-related issues.
2. User Support:
Provide Level 2/Level 3 technical support for desktop, laptop, and peripheral issues.
Troubleshoot hardware, software, and network connectivity problems.
Support remote users and virtual desktop environments.
3. Patch & Software Management:
Deploy OS patches and security updates.
Install, upgrade, and manage enterprise applications.
Maintain software inventory and license compliance.
4. Endpoint Security:
Implement endpoint protection, antivirus, and security policies.
Manage disk encryption and device compliance.
Ensure desktops follow organizational security standards.
5. Device & Asset Management
Manage laptops, desktops, printers, and mobile devices.
Track hardware inventory and lifecycle management.
Support device provisioning and retirement.
6. Automation & Scripting :
Automate tasks using PowerShell scripts.
Maintain configuration standards and automated deployments.
Key Technologies & Tools
Operating Systems
Windows Server (for AD and policy management)
Endpoint Management
Microsoft Intune
Microsoft Endpoint Configuration Manager (SCCM / MECM)
Windows Autopilot
Identity & Access Management
Active Directory
Azure Active Directory (Azure AD / Entra ID)
Group Policy (GPO)
Security Tools
Microsoft Defender for Endpoint
BitLocker
Endpoint Detection & Response (EDR)
Collaboration & Productivity
Microsoft 365
Outlook
Teams
OneDrive
Virtual Desktop Technologies
Azure Virtual Desktop
Citrix Virtual Apps and Desktops
VMware Horizon
Automation & Scripting
PowerShell
Batch scripting
IT Service Management
ServiceNow
Jira Service Management
BMC Remedy
Additional Skills
Desktop imaging and deployment
Patch management
Network troubleshooting (TCP/IP, DNS, DHCP)
Printer management
Remote support tools
Documentation and asset tracking
Certifications (Preferred)
Microsoft Certified: Modern Desktop Administrator
Microsoft 365 Certified: Endpoint Administrator
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