ServiceNow FSM Lead - San Francisco, CA (Onsite) - W2 Only

Title                                      : ServiceNow FSM Lead

Location                              : San Francisco, CA

Duration                             : 12+ months

Rate                                       : $63/hr - $ 68/hr

Relevant Experience (in Yrs.): 8 +

·         Lead the implementation and configuration of the ServiceNow FSM module

·         Design and build FSM functionalities including Preventive Maintenance and Calibration automated tasks

·         Ensure workflows, data models, and reporting structures support regulatory compliance and audit readiness

·         Design and implement mobile workflows for field technicians and maintenance staff

·         Migrate and modernize legacy systems to ServiceNow

·         Collaborate with business, IT, and operations teams to deliver a scalable and sustainable FSM solution

·         Provide training, documentation, and knowledge transfer to stakeholders and support teams

·         Align FSM processes with ITIL/ITSM best practices and Agile methodologies

Must Skills:

·         ServiceNow Field Service Management (FSM)

·         Preventive Maintenance and Calibration workflows

·         mobile-first solutions

·         legacy system migration to ServiceNow

·         compliance frameworks

·         ITIL / ITSM processes

·         Agile/Scrum delivery models

Thanks & regards, 

Certified MWBE | WBE | MBE | WOSB | CPUC | E- verify employer 

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