Our client, a global tech company, is seeking a
Customer Success Engineer.
Apply today for consideration! Job Title: Customer Success Engineer Location: Plano, TX – Onsite Duration: 12 Months Contract Pay range: $ 38 to $42 per hour (DOE) Job Description:- Provide technical expertise on Next Generation Firewall (NGFW) technologies to ensure customers and partners maximize our products'' potential.
- Work closely with our Product and Engineering teams to develop, integrate, and implement network security and endpoint solutions.
- Serve as a customer advocate, driving product adoption by influencing the product roadmap, leveraging new features, and identifying innovative use cases.
- Ensure customers maximize their investment by implementing and operationalizing our solutions to achieve their security objectives rapidly.
- Partner with account teams to deliver a high-visibility, high-touch delivery strategy, technical account plan deployments, and product-level success plans
Qualifications: - 1 year or less of experience in network security engineering, operations, support, or professional service, or similar roles.
- Working knowledge of NGFW security platforms is highly desirable.
- Experience with Enterprise network products (router, switch, servers, wireless, monitoring, management) is highly desirable.
- Working knowledge of Windows, Mac, and Linux operating systems is highly desirable.
- Network Security certification like (PCNSA, PCNSE), CISSP, CCNA, CCNP, CCIE, or similar is highly desirable.
- Proven results as a trusted technical advisor, interacting with client teams at various levels of technical and non-technical depth.
- Experience in customer escalations, account management, and project management.
- Ability to thrive in a matrixed team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity.
- BS/MS in Computer Science, Electrical Engineering, Computer Engineering, or a related technical field.
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Equal Employment OpportunityRussell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Fair Chance EmploymentRussell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
AccommodationsWe are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
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