Sr. Product Owner

Description
The Digital Product Manager will lead the end to end strategy, development, and optimization of digital banking products that enhance customer experience and drive business growth. This role is responsible for defining product vision, creating user-centric roadmaps, and collaborating with cross-functional teams including technology, UX, operations, risk, and compliance to deliver innovative digital solutions across web and mobile channels.
Key Responsibilities
A feature team product owner rather than a channel wide digital strategy owner
A focus on Small Business servicing, onboarding, payments/money movement, or enablement journeys
Responsibilities aligned to Agile delivery, backlog management, stakeholder collaboration, and risk/compliance integration
Less emphasis on enterprise wide product vision setting, and more on execution clarity, sprint planning, refinement, acceptance criteria, and KPI tracking within the Small Business domain
Preferred
Experience with mobile banking, online account opening, money movement, payments, lending, or digital servicing platforms.
Knowledge of regulatory requirements impacting digital banking (KYC, AML, ADA, FFIEC, etc.).
Experience with analytics tools (Mixpanel, Adobe, Google Analytics, Power BI, etc.).
Familiarity with APIs, cloud-based systems, or modern banking platforms.
Skills
User stories, Digital, Scrum, Agile, Jira
Additional Skills & Qualifications
Product Strategy & Vision
Develop and communicate a clear product vision aligned with the bank's digital strategy.
Identify market trends, customer needs, and emerging technologies to inform product direction.
Build and maintain a strategic product roadmap across digital channels (online banking, mobile app, onboarding platforms, etc.).
Customer Experience & Research
Lead customer discovery activities including interviews, surveys, journey mapping, and usability testing.
Translate insights into product features that improve engagement, satisfaction, and digital adoption.
Champion a customer-first approach across all product decisions.
Product Development & Delivery
Own and refine product requirements, user stories, acceptance criteria, and success metrics.
Partner closely with engineering, design, and data teams to deliver new digital capabilities.
Manage an Agile development process, including prioritizing the product backlog and participating in sprint ceremonies.
Ensure all products meet regulatory, compliance, security, and accessibility standards.
Performance Management
Monitor product KPIs such as adoption, customer satisfaction, conversion, and operational efficiency.
Use data-driven insights to optimize existing experiences and prioritize enhancements.
Drive A/B testing, experimentation, and iterative improvements.
Stakeholder Management
Collaborate with business lines (retail, commercial, payments, wealth, etc.) to align product capabilities with business goals.
Communicate product updates, timelines, and performance results to leadership.
Serve as the subject-matter expert for assigned digital banking features.
Required
Bachelor's degree in Business, Computer Science, Marketing, or related field.
3-7 years of experience in digital product management, ideally within financial services.
Strong understanding of digital banking technologies, UX principles, and Agile methodologies.
Job Type & Location
This is a Contract position based out of Chicago, IL.
Pay and Benefits
The pay range for this position is $70.00 - $75.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Chicago,IL.
Application Deadline
This position is anticipated to close on Apr 10, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.