Hi, this is Srikanth from Reliable Software. We have an opportunity with one of our direct clients, and I'd like to share the details with you. Please review the information below and let me know if you're interested. Kindly share your updated resume if you'd like to be considered.
Job Title: Sr. Project Manager with ServiceNow IRM
Location: Manhattan, NY
Job Description:-
Sr ServiceNow IRM PM with Risk Management expertise.
NYC (Manhattan – Close to world Trade Center) based resource. Local resources needed.
Partner with risk officers, compliance leads, internal audit, and vendor management teams to capture and document business requirements
· Translate credit card and payments-specific risk processes like fraud risk, operational risk, regulatory compliance, and Privacy into ServiceNow IRM, BCM and Privacy functional specifications
· Conduct fit-gap analysis against out-of-the-box IRM capabilities and recommend configuration approaches that minimize technical debt
· Document current-state processes and design future-state workflows for risk assessments, control testing, policy management, issue tracking, and regulatory exam management
· Design Target state processes aligned with the ServiceNow OOTB capabilities.
· Define risk taxonomies, scoring models, control libraries, and assessment methodologies tailored to the client's risk appetite and regulatory obligations
· Write clear user stories and acceptance criteria that the configuration team can execute against without ambiguity
· Serve as the go-to functional expert on ServiceNow IRM modules like Integrated Risk Management, Policy & Compliance, Audit Management Privacy Management and BCM
· Advise on integration points with existing systems - GRC tools, ITSM, identity management, fraud platforms, and regulatory reporting systems
· Identify automation opportunities - continuous control monitoring, automated evidence collection, risk score recalculation triggers
· Ensure the solution aligns with ServiceNow best practices and upgrade-safe design principles.
· 10+ years in Program/Project Management/ Delivery Lead (of which 1-2 years maybe as functional analyst, BA, or on GRC / risk management platform implementations).
· 3+ years hands-on with ServiceNow IRM/GRC modules, process definition, real solution design experience, not just project oversight
· Demonstrated ability to work independently within a complex, multi-national Financial Services organization structure, manage stakeholder relationships across internal Business Units and geographies, and drive decisions without heavy oversight.
· Strong documentation skills, functional specs, process maps, user stories, and test scripts that actually get used
· Working knowledge of ServiceNow platform fundamentals
· Comfortable operating in Agile or hybrid delivery environments
· IRM Certified Implementation specialist preferred.
· Sr Agile Technical PM with ServiceNow IRM as secondary skill.
· 10+ years of experience as PM, the key skill required is Agile Technical PM, with some familiarity of ServiceNow IRM (Integrated Risk Management) functionalities. Prior Experience in Governance, Risk, and Compliance projects in Financial Institutions is required.
Educational Qualifications:
· Required - Bachelor’s degree in Computer Science, Information Technology, Computer Engineering or closely related or equivalent.
· Preferred - Master’s degree in Management Information Systems (MIS), Computer Science, Big Data or Analytics or equivalent.
Travel:
· Open to travel based-up on the nature of the engagement.
Thanks & Regards
Srikanth Donkani
Lead Talent Acquisition Specialist
(w):
(E):
2260 Haggerty Road, Suite 285 Northville, MI 48167
Equal Employment Opportunity
Reliable Software employment does not discriminate on the basis of race, religion, gender, sexual orientation, age or any other basis as covered by federal, state, or local law.
Employment decisions are based solely on qualifications, merit and business needs.
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