PC Support Technician
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Neotecra, Inc
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Job Details
Skills
- Computer Hardware
- Technical Support
- Microsoft Windows
- Apple macOS
- Computer Networking
- Active Directory
- TCP
- Ethernet cabling
- Oracle
- Network+
- CAD
- A+ and Network+ certification
- Printers
Summary
This position s primary responsibility is to provide onsite technical support for the DCAS Testing Center computers. The candidate will support and maintain computer hardware and software used in the testing center, ensuring reliable operation of all systems in a high-demand environment. This includes installation, configuration, troubleshooting, and maintenance of both Microsoft Windows and Apple operating systems.
Responsibilities:
Provide dedicated onsite support for PC hardware, software, and peripheral devices at the DCAS Testing Center (149 Pierrepont Street, Brooklyn, NY 11201).
Install, update, and maintain computer systems, including Microsoft Windows and Apple macOS platforms.
Deploy and configure desktops, laptops, handheld devices, and printers.
Perform routine system administration tasks and assist with computer-related services for users.
Conduct hardware and software evaluations, technical reviews, and recommendations.
Coordinate with departments to support project requirements and ensure minimal downtime.
Document technical issues and resolutions and maintain accurate support records.
May be required to provide support at other locations as assigned.
Must be capable of moving and lifting equipment as necessary.
Preferred Qualifications:
4 to 6 Years of Experience
Proficiency in supporting PC hardware, software, printers, and related peripherals.
Experience with Microsoft Windows and Office suite of applications (Microsoft 365 Suite, Outlook...).
Familiarity with Apple operating systems.
Familiarity with Oracle client-based applications
Experience with Active Directory and networking equipment
Knowledge of Ethernet cabling and networking protocols such as TCP/IP
Experience with CAD software and technical drawings is a plus
A+ and Network+ certification preferred
Strong interpersonal skills and excellent oral and written communication abilities.
- Dice Id: 10109859
- Position Id: 5409
- Posted 1 day ago
Company Info
About Neotecra, Inc
Neotecra is a leading provider of staffing, consulting, and solutions in the disciplines of information technology, engineering, administrative, finance and accounting. We give our clients the power to address their challenges and gain a competitive edge in the global market.
Our client base includes a wide spectrum of companies ranging from small start up companies to Fortune 1000 industry leaders. We develop a strong relationship with our clients and are committed to provide the highest level of customer satisfaction.
Leadership
Neotecra was founded by an experienced group of professionals based in the U.S and India with diverse and wide ranging experience in the areas of finance, project management, software architecture & development and human resource management. The leadership group is small, tight-knit and focused on attaining client objectives.
Team
Our constantly expanding team consists of talented professionals with experience gained from developing and delivering client focused solutions. We have formed our team with deliberate care so that as a client, you get what you see. Our skills cover a variety of hardware, software and operating environments and are constantly upgraded to meet the latest challenges in technology. Our consultants embed a balanced combination of technical, analytical and communication skills. We lay great stress on ongoing professional development and utilize a number of tools to hone our skills.
Capabilities
Neotecra is committed to providing innovative software solutions to its clients and recognizes the importance of technology. Our seasoned software professionals have expertise in a wide range of technologies including:
- Cyber security
- Cloud
- Business Intelligence
- Data Analytics
- Mobile/ Web Development
- AI and Machine Learning
Services include on-site and off-site development, project consultancy, requirements gathering and system architecture. We undertake long-term projects on a contract basis with reputable clients. Our goal is to clearly understand our client's need and provide them with real and lasting solutions that meet and exceed their expectations.
Our Commitment
At Neotecra, we understand that delivering client-focused solutions involves not only development of the optimal solution using the most appropriate tools and technologies but also implementation of the solutions developed in the client environment. Given the fact that product and project life cycles are constantly growing shorter, we understand that setting and meeting aggressive implementation schedules is a must for realizing planned payoffs for projects. Further, maintaining the highest standards of quality is a prerequisite for avoiding time and cost overruns. We are committed to devote all resources towards meeting your targets. We spend considerable time in the planning and design stages and then provide appropriate resources to the engagement.
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