Outcome Logix LLC
Outcome Logix LLC

Business Analyst - Banking - Contract to Hire - Direct client - W2

• Posted 1 day ago • Updated 7 hours ago
Contract W2
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Banking
  • PLC/SDLC
  • Communication skills - written and verbal

Summary


Essential Job Functions:
  • Manage the Jira Project Board and respond in a timely manner
  • Create, manage, and support administrative functions associated with Project Management Tools ? EPPIC, Jira Align, Jira, and Confluence
  • Provide support for PLC/SDLC governance, including but not limited to data quality, follow up, and reporting
  • Provision new users in supported applications and maintain existing users? access
  • Respond to end user support requests effectively and communicate with them to address issues
  • Create, develop and maintain technical documentation and user-guides
  • Train end-users on tools supported
  • Maintain and update support tracking records
  • Work closely with contact center representatives in support of new product releases
  • Supports the monthly posting and reconciliation process for Project financials
  • Assist end users and PMO Operations Team with day-to-day functionality and efficiency of supported applications and processes
  • Identify, manage and resolve issues in a timely manner
  • Provide feedback to manager and other members on process change suggestions
  • Work within a remote, customer oriented, positive team environment
  • Demonstrate strong interpersonal, verbal, and written communication skills for communications with technical and non-technical staff
  • Support and/or participate in all phases of user acceptance testing to ensure quality in application releases and user experience for approved Project Management tools
  • Other duties as assigned to support the Project Management Community
Required Qualifications
  • Proficient in information gathering and analytical approach to problem solving.
  • Self-motivated with the ability to work with little to no supervision.
  • 2- or 4-year college degree; or equivalent experience.
  • Excellent interpersonal communication skills - written and verbal.
  • Excellent time management and organizational skills.
  • High attention to detail and ability to manage multiple priority assignments.
  • Proficiency with Microsoft Office Suite and Jira/Confluence/Kanban.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91121298
  • Position Id: 694
  • Posted 1 day ago
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