ServiceNow Now Assist Technical Consultant (AI -Micro Certification)

Remote • Posted 3 hours ago • Updated 3 hours ago
Contract Corp To Corp
Contract W2
6 Months
No Travel Required
Remote
Depends on Experience
Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

  • Artificial Intelligence
  • Language Models
  • ServiceNow
  • Now Assist
  • AI -Micro

Summary

Mandatory requirement to have active AI -Micro Certification

Experience Required:

4–10 Years (Minimum 3+ years in ServiceNow ServiceNow AI, GenAI, Now Assist, Virtual Agent, AI Search, and Employee Experience solutions.

Required Skills & Qualifications:

  • Strong hands-on experience on the ServiceNow platform.
  • Experience implementing Now Assist capabilities across one or more ServiceNow products.
  • Strong understanding of:
    • Generative AI concepts
    • Large Language Models (LLMs)
    • Prompt Engineering
    • AI Governance and Responsible AI
  • Experience configuring:
    • Now Assist
    • AI Search
    • Virtual Agent
    • Predictive Intelligence
    • Agent Assist
  • Expertise in:
    • JavaScript
    • Glide APIs
    • Flow Designer
    • Integration Hub
    • REST/SOAP APIs
  • Experience creating AI-driven workflows and automation use cases.

Preferred Experience:

  • End-to-end implementation of Now Assist solutions.
  • AI Search implementation and relevance optimization.
  • Virtual Agent implementation and conversational AI design.
  • Knowledge Management transformation using GenAI.
  • Experience implementing AI use cases in:
    • ITSM
    • HRSD
    • CSM
    • SPM
    • ITOM
  • Experience integrating ServiceNow with Azure OpenAI or enterprise AI platforms.
  • Exposure to Retrieval-Augmented Generation (RAG), Knowledge Management, and Content Generation use cases.
  • Experience working in Agile/Scrum methodologies.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91099677
  • Position Id: 9038815
  • Posted 3 hours ago
Contact the job poster
SD

Srinath Deekonda

Delivery Manager - Recruitment @ Talent Groups
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