ITSM Change Process Manager

Hybrid in Raleigh, NC, US • Posted 5 hours ago • Updated 5 hours ago
Contract Independent
Contract Corp To Corp
12 Months
No Travel Required
Hybrid
$65 - $70/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • ITIL
  • Change Management
  • IT Service Management

Summary

ITIL Change Enablement/Change Management experience or related practitioner-level training.
Experience leading and governing enterprise Change Management processes, including CAB and ECAB, within a large IT organization.
Experience with ServiceNow CAB Workbench, including implementation, configuration, administration, or operational use
Experience developing or improving ITSM policies, procedures, governance controls, metrics, and reporting.
Working knowledge of Incident, Problem, Configuration/CMDB, Release, and Service Level Management practices.
Understanding of deployment and implementation methodologies, project lifecycle concepts, and the software development lifecycle.
Familiarity with audit, compliance, and IT control requirements. 
Strong written, verbal, facilitation, relationship-management, and executive communication skills.
Ability to exercise independent judgment, analyze complex situations, and work effectively across technical and business teams.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10304697
  • Position Id: 9071943
  • Posted 5 hours ago
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