Job Description: Salesforce Cloud Architect (Consumer Goods Cloud CRM & Technology)
Location: Dallas TX Hybrid (3 days office)
Duration 12 months
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Role Overview
We are seeking a Salesforce Architect with Consumer Goods Cloud (CGC) CRM & Technology professional to lead the design, implementation, and optimization of Salesforce solutions for Consumer Packaged Goods (CPG) and Consumer Goods organizations. This role focuses on enabling trade promotion management, retail execution, field sales productivity, and datadriven decisionmaking using Salesforce Consumer Goods Cloud and the broader Salesforce ecosystem.
Key Responsibilities
Consumer Goods Cloud Solution Leadership
- Lead endtoend Salesforce Consumer Goods Cloud implementations, including Retail Execution, Trade Promotion Management (TPM), Sales Planning, and Visit Execution
- Translate CPG business processes (trade spend, promotions, distributor management, store audits, field sales) into scalable CRM solutions
- Drive adoption of outofthebox Ccapabilities while identifying opportunities for custom extensions where required
CRM Architecture & Technology
- Design scalable Salesforce architectures across Consumer Goods Cloud, Sales Cloud, Service Cloud, and Experience Cloud
- Define data models using Consumer Goods Enhanced Data Model and Retail Execution objects
- Ensure platform governance, security, sharing, and performance optimization for largescale deployments
Integration & Data Strategy
- Architect integrations between Salesforce Cand ERP systems (SAP, Oracle, Microsoft Dynamics), demand planning, pricing, and finance platforms
- Leverage MuleSoft, APIs, Platform Events, and middleware for seamless data exchange salesforce
- Enable analytics and insights using Einstein Analytics / Tableau CRM for promotion effectiveness and ROI tracking
Delivery, Leadership & Stakeholder Engagement
- Lead solution design workshops, roadmap creation, and architecture governance for multimarket programs
- Partner with Sales Operations, Field Teams, IT, and Business Leadership to align technology with growth objectives
- Mentor Salesforce developers and consultants; enforce best practices and CI/CD standards
Required Skills & Experience
Salesforce & Technology
- Strong handson experience with Salesforce Consumer Goods Cloud implementations
- Expertise in Apex, Lightning Web Components (LWC), Flows, OmniStudio, and Salesforce declarative tools
- Experience with mobile/offline solutions, large data volumes (LDV), and performance tuning
- Solid understanding of Salesforce integration patterns, DevOps, and release management
Domain Expertise
- Deep understanding of CPG / Consumer Goods business processes including:
- Trade Promotion Management (TPM/TPO)
- Retail Execution & Field Sales
- Distributor & Account Management
- Sales Planning and Forecastinglinkedin+1
Professional Skills
- Strong stakeholder communication and executivelevel presentation skills
- Ability to translate business strategy into scalable CRM solutions
- Experience delivering large, multicountry or enterprise Salesforce programs
Preferred Qualifications
- Salesforce Certifications (Consumer Goods Cloud, Sales Cloud, Platform Developer, Architecture Designer)
- Experience working with global CPG brands or consultingled transformation programs
- Exposure to AIdriven insights, predictive analytics, and trade optimization models
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