Customer Feedback Analyst – Banking & Compliance

Job Description Location: US - Remote Duration: 12 Months Potential Extension/Conversion: Yes Schedule: Full-time, 40 hours/week Start Date: ASAP About the Team The Reality Labs Customer Experience (CX) team is dedicated to improving customer experiences across the entire customer journey. As a Customer Experience Analyst, you will be part of a global practice focused on understanding and learning from our customers. You will leverage customer insights to drive business improvements and promote

Description We are looking for a senior-level data analyst to lead customer experience insight efforts and turn complex signals into clear business actions. This Long-term Contract position supports teams in Mequon, Wisconsin, and requires someone who can work independently, quickly establish direction, and influence outcomes across key customer journeys. The ideal candidate combines strong analytical judgment with hands-on experience in customer feedback programs, operational reporting, and cro

Job Description US-Remote (PST or CST preferred) Customer Experience and Support Analyst Description: As a CX Analyst for Reality Labs' Customer Experience (CX) team, you will join a global team leveraging customer feedback to drive service improvements and business growth. You will analyze support surveys and operational data to identify improvement areas and partner with cross-functional teams to implement enhancement strategies. By applying your expertise in data analysis and storytelling, y

Job Title: Regulatory Reporting FRA Analyst (Liquidity & FDIC Reporting)Location: Stamford, CTDuration: 12+ MonthsEmployment Type: ContractExperience Required: 812+ Years Job SummaryWe are seeking an experienced Regulatory Reporting FRA Analyst with strong expertise in U.S. Banking Regulatory Reporting, Liquidity Reporting, and FDIC Regulatory Compliance. The ideal candidate will be responsible for the preparation, validation, reconciliation, and submission of critical regulatory reports includi